Quality Assurance Manager - Universal

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Overview The Quality Assurance Manager will manage the implementation and maintenance of the existing Quality Management Systems (QMS). This role will have high visibility and is the primary contact for business partners and customers with respect to all AIT Quality Assurance matters. This role will be responsible for the development of a 'best in class' Quality Assurance program that fully supports and meets the specialist logistics needs in AIT. Responsibilities Review and assess the scope / effectiveness of the existing Quality Management System (“QMS”) framework established, including review and integration of existing AIT processes; leading an objective 'gap' analysis project on existing QMS framework Assess existing validation status of AIT operating/QMS systems; develop recommendations/business case(s) for validation of existing AIT systems and/or implementation of a new validated QMS Design and develop the scope and structure of a QA framework aligned with the existing AIT QMS framework Design and create specific QA process / SOP documentation to be implemented within AIT Provide ongoing input and guidance during the development and implementation of the AIT Inventory Management System (“IMS”), including guidance on software functionality necessary to effectively integrate with the QA program Design, develop and implement a standardized audit program plan to ensure: (i) successful hosting and passing of customer audits, including lists of audit documentation and process demonstrations; and (ii) standardized auditing of AIT's vendor network globally, in conjunction with CSG network solutions management Define, create and continue development of standardized audit responses and materials (verbal and written) to maximize efficiency and success rate of customer audits (including vendor / QA questionnaires issued during RFQ/customer on-boarding processes) Define the compliance aspects of the QA program to determine and justify 'best in class' status and ensure the QMS is sufficiently robust and flexible to meet all requirements (i.e. develop a robust and defensible QA program); implement ongoing developments to ensure 'best in class' status is maintained Identify, recruit and integrate suitable QA team candidates to build out a QA team in alignment with strategic growth plans Network with corresponding departments within CSG and AIT to ensure compliance and integration of CSG QA functions Continuous learning through required compliance training and certifications (to be determined on an ongoing basis) Performs other duties as assigned Complies with all policies and standards Qualifications Education Bachelor's Degree in Supply Chain or related field required High School Equivalent experience required Experience 5+ years Experience in Quality Management Systems (Required) 3+ years Experience in Warehousing and Logistics operations and freight forwarding (Preferred) Knowledge, Skills, and Abilities Interpersonal and project management skills – Medium Organizational, analytical, and problem‑solving skills – Medium Possess strong attention to detail – High Working knowledge of quality system requirements – High Analytical, critical thinking, and organizational skills – Medium Ability to work effectively within a team – High What AIT Can Offer You In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually. About AIT Worldwide AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at View phone number on click.appcast.io. #J-18808-Ljbffr AIT Worldwide Logistics, Inc.