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Receptionist

Jetro Restaurant Depot

JOB DETAILS

Job Summary

The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store operations by maintaining organization, ensuring proper documentation, and providing a professional and efficient point of contact for customers and internal teams.

Key Responsibilities
  • Manage reception desk operations to ensure consistent coverage during business hours
  • Greet and assist customers, vendors, and visitors in a professional and efficient manner
  • Answer and direct incoming calls to appropriate departments or personnel
  • Maintain accurate documentation and records in accordance with company standards
  • Ensure compliance with required documentation and posting requirements
  • Monitor and organize incoming and outgoing communications, including messages and inquiries
  • Assist with coordinating internal communication between departments
  • Maintain cleanliness, organization, and overall presentation of the reception area
  • Identify and escalate operational issues, documentation concerns, or compliance gaps
Qualifications
  • Previous experience in reception, administrative, or customer service roles
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and priorities in a fast-paced environment
  • Strong attention to detail and organizational abilities
  • Basic proficiency in Microsoft Office (Excel, Outlook, etc.)
Preferred Qualifications
  • Experience in a retail or warehouse environment
  • Familiarity with administrative processes and documentation requirements
  • Experience handling high-volume customer or call interactions
Work Environment / Expectations

Primarily office or front-desk environment within a retail or warehouse setting. Requires sitting, standing, and interacting with customers and staff throughout the shift. May require schedule flexibility based on business needs.

Benefits & Perks
  • Medical, Dental, and Vision Insurance Coverage
  • 401(k) Retirement Plan with Employer Match
  • Paid Time Off (PTO) in accordance with company policy
  • Six (6) Paid Company Holidays
  • Tuition Reimbursement Program (subject to eligibility and plan guidelines)
  • Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
  • Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
  • All benefits are subject to eligibility requirements and plan terms
Vacancy posted 5 days ago
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