Receptionist

Receptionist

Company: Jetro / Restaurant Depot

Location: 22 Warehouse Row, Colonie, NY 12205

Job Type: Full-time

Sector: Warehouse Team Member - Non Union

Compensation: $17.00 - $17.57

JOB DETAILS

Job Summary

The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store operations by maintaining organization, ensuring proper documentation, and providing a professional and efficient point of contact for customers and internal teams.

Key Responsibilities

• Manage reception desk operations to ensure consistent coverage during business hours

• Greet and assist customers, vendors, and visitors in a professional and efficient manner

• Answer and direct incoming calls to appropriate departments or personnel

• Maintain accurate documentation and records in accordance with company standards

• Ensure compliance with required documentation and posting requirements

• Monitor and organize incoming and outgoing communications, including messages and inquiries

• Assist with coordinating internal communication between departments

• Maintain cleanliness, organization, and overall presentation of the reception area

• Identify and escalate operational issues, documentation concerns, or compliance gaps

Qualifications

• Previous experience in reception, administrative, or customer service roles

• Strong communication and interpersonal skills

• Ability to manage multiple tasks and priorities in a fast-paced environment

• Strong attention to detail and organizational abilities

• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Preferred Qualifications

• Experience in a retail or warehouse environment

• Familiarity with administrative processes and documentation requirements

• Experience handling high-volume customer or call interactions

Work Environment / Expectations

Primarily office or front-desk environment within a retail or warehouse setting. Requires sitting, standing, and interacting with customers and staff throughout the shift. May require schedule flexibility based on business needs.

Benefits & Perks

• Medical, Dental, and Vision Insurance Coverage

• 401(k) Retirement Plan with Employer Match

• Paid Time Off (PTO) in accordance with company policy

• Six (6) Paid Company Holidays

• Tuition Reimbursement Program (subject to eligibility and plan guidelines)

• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)

• Competitive and Comprehensive Benefits Package Designed to Support You and Your Family

• All benefits are subject to eligibility requirements and plan terms

Job Ref #:c816b4e8-c251-4233-952f-7440f2dda935

Date Posted:2024-11-06