Customer Service Representative (Travel Industry)
HJB Travels
About the job Customer Service Representative (Travel Industry)
Job Description:
- Respond to customer inquiries via phone and email
- Assist clients with travel planning, reservations, and general questions
- Provide accurate information regarding destinations, policies, and procedures
- Maintain clear and professional communication with clients
- Follow company guidelines and service standards
- Document interactions and updates as needed
- Strong communication and interpersonal skills
- Customer service experience preferred (not required)
- Ability to work independently and manage time effectively
- Comfortable using computers, email, and online systems
- Detail-oriented with a positive, solution-focused attitude
- Interest in the travel industry is a plus
- Training and ongoing support
- Flexible work options (part or full time)
- Growth opportunities within the travel industry
- Supportive and collaborative team environment
Vacancy posted 3 days ago
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