HR Technician II

Salary: $23.74 - $28.50 Hourly
Location : Human Resources - City of Colorado Springs, CO
Job Type: Classified - Full Time
Job Number: 18322
Division: Human Resources
Department: Worker's Comp
Opening Date: 07/23/2026
Closing Date: Continuous
FLSA: Non-Exempt


Description / Position Overview
HR Technician II

Join our Human Resources team as an HR Technician II and make a meaningful impact across our organization! In this role, you'll help keep our HR operations running smoothly by maintaining accurate employee records, coordinating onboarding and offboarding, and supporting a variety of HR programs and services. As a member of the Human Resources Solutions Center (HRSC) , the City's Tier 1 HR Service Center, you'll provide frontline support for employees and managers while administering Tier 1 HR services across the Human Resources Centers of Excellence, including Benefits, Recruiting, Organizational Development, Employee Relations and HR Business Partners, and Compensation.
If you're detail-oriented, enjoy helping others, and thrive in a fast-paced, customer-focused environment, we'd love to have you on our team!
Work Schedule: In office, Monday - Friday, 8 am - 5 pm
This position is subject to budget required furloughs to be implemented in the 2026 calendar year.

Come explore the possibilities a career with the City of Colorado Springs can offer!

We're an accredited pay equity employer!

Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here: 2026 Salary Schedule
As an HR Technician II, you will:

• Deliver exceptional customer service in a fast-paced, high-volume HR environment by assisting employees, applicants, and managers through walk-ins, phone, and email inquiries while maintaining accuracy, professionalism, and responsiveness under tight deadlines.
• Support all phases of the employee lifecycle by processing HR transactions, coordinating onboarding and offboarding activities, and ensuring timely completion of pre-employment and onboarding tasks.
• Maintain accurate employee information in the HRIS (Human Resources Information System) and related systems, ensuring data integrity, compliance, and accurate personnel records.
• Assist employees with benefit-related questions by providing information on available programs, enrollment processes, qualifying life events, and available resources, while ensuring timely follow-up and exceptional customer service.
• Exercise sound judgment, tact, and discretion when handling confidential employee information while serving as a trusted resource on HR processes, policies, procedures, and employment-related inquiries.
• Prepare HR reports, support audits, maintain desk manuals and standard operating procedures, and assist with departmental projects and continuous process improvements.
• Perform other related duties as assigned.

• Learn more about this job by reviewing the class specification on the .

Minimum Qualifications

• Equivalent to a high school diploma or GED.
• Three years of full-time experience in human resources.

We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.

Preferred Qualifications


The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.

• Experience with NeoGov and/or PeopleSoft HR.
• Experience working in a government setting.
• Experience supporting a variety of human resources functions in a fast-paced, high-volume environment while managing multiple priorities and deadlines.
• Strong organizational skills with exceptional attention to detail and commitment to accuracy.

Additional Information
Please contact Shereen Ross at for any questions about this position.
Equal Opportunity Employer

The City of Colorado Springs is committed to a welcoming culture that values our employees' unique individual qualities and fosters a welcoming environment where people want to be
The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.


NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.


The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.


Apply to Join Our Team

• Please visit the and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).

• Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.

• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant's age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the

• Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position's closing date and time listed in the job posting. HR will review the last application you submit for a position.

The City's job classifications, including physical demands and descriptions, can be found on the


You can view the status of your application on the


To be notified of future career opportunities sign up for job alerts on the page.
Working for the City of Colorado Springs is Rewarding!

Please visit the City of Colorado Springs' for additional benefits information.

The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.
01


What is the highest level of education you have completed?

• Less than high school
• High School diploma or GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree or above

02


How many years of relevant experience do you possess?

• Less than one year
• One or more years
• Two or more years
• Three or more years
• Four or more years
• Five or more years
• Six or more years
• Seven or more years
• Eight or more years
• Nine or more years
• Ten or more years

03


Please explain your experience in detail, including your role and where you gained the experience. If no, please enter N/A.
04


Do you have experience with any of the following? Check all that apply

• Experience with NeoGov or another Applicant Tracking System
• Experience with PeopleSoft Human Capital Management (HCM)
• Experience working in a government setting
• Experience supporting a variety of HR functions in a fast-paced, high-volume environment while managing multiple priorities and deadlines
• None of the above

05


Which of the following statements best describes your proficiency using the Microsoft Office suite, specifically Outlook, Excel, and Word.

• I get by, but could use some guidance.
• I'm not a pro, but these systems don't prevent me from getting my work done.
• I'm pretty confident in at least 2 of these systems. I'll google anything I don't already know.
• I'm a wiz! I can't get enough of Excel pivot tables, Outlook calendaring, and advanced document formatting.

06


What motivated you to apply to this position, and how does it align with your career goals?
Required Question