IT Administrator with User Access Exp

IT Administrator - User AccessRemote Contract to HireThe IT Administrator - User Access is responsible for managing the user accounts and permissions for Clients computer systems and networks. This includes creating and deleting user accounts, setting and modifying user permissions, and managing user access to different systems and resources. The administrator may also be responsible for resetting passwords, providing technical support to users, and ensuring that users comply with the Clients security policies and procedural processes. In addition to technical skills, the administrator should have strong problem-solving and communication abilities, as they will work closely with other IT staff and business users.Scope of Responsibility:Specific Duties/Accountabilities (List in order of importance):Manage user accounts and permissions: Creating and deleting user accounts, setting and modifying user permissions, and managing access to different systems and resources.Providing technical support: Responding to user inquiries and troubleshooting technical issues.Managing passwords: Resetting passwords for users and enforcing password policies.Ensuring compliance with SOX and IT General Controls and security policies: Monitoring user activity and ensuring that users adhere to the A. O. Smith security policies.Maintaining documentation: Updating documentation on user accounts and permissions.Provide support as subject matter expert on medium to large-sized IT projects and implementation initiatives.Develop IT Administrator compliance documentation to ensure A. O. Smith's information technology systems and processes comply with relevant laws, regulations, and industry standards.Identity Access ManagementBasic Qualifications:Bachelor's degree in Information Technology or equivalent experienceAt least 5 years equivalent work experience in information technologyAt least 7 years' experience with Associate's Degree in Information TechnologyAt least 3 years' experience with Audit and Compliance programsAdditional Qualifications:Demonstrated understanding of information technology systems, applications, user provisioning rights, policies, standards, industry best practice requirements, including but not limited to: privileged access, audit and regulatory laws, governance, risks, and compliance.Strong organizational skill and be able to attend to and prioritize projects.Demonstrable analytical and technical aptitude with focus on identify and alleviating the root cause of the issue.Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.Ability to efficiently manage multiple tasks.Highly self-motivated and directed.Keen attention to detail.Exposure to global organizationsExcellent written and verbal communication skills with the ability to effectively interact with all stakeholders including senior leadershipDemonstrated ability to write audit reports and to participate in presentationsExtensive application support experience with Microsoft Office and Windows.