Software Support Specialist

Entry Level

Full Time

Position Description

Our Software Support Specialists interact with both internal and external customers to deliver a high level of technical support. In this role, you will serve as the single point of ownership for computer software issues and are responsible for assuring customer satisfaction. You will also have the opportunity to increase your knowledge through various certifications.

\nWe have several entry-level positions for those who enjoy helping others and are passionate about technology! \n

Training

Requirements

Bachelor&'s degree or equivalent technical experience preferred; Ability to think critically, analytically, and problem solve; Excellent customer service skills; Exceptional written and verbal communication skills; Ability to work in a team environment

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Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

\n- Medical, dental, vision, life insurance, and a health savings account\n- 401(k) with up to 6% matching\n- Paid vacation, sick days, and holidays\n- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week. \nCompany perks, including:\n- Referral bonuses\n- Professional development and training\n- Promotion from within\n-Associate discounts for cell phones, cars, computers, entertainment, and much more \nFacility amenities, including:\n- An onsite dining facility offering complimentary breakfast and lunch\n- A fitness center\n- An onsite medical center\n- A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation \nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. \n

Salary:

40,000.00 - 42,000.00 / Yearly