Kitchen Ambassador

Kitchen Ambassador, Picnic - Chicago, IL

Chicago, IL

Who we are

At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits employees, employers and local restaurants.

About the Role

We are hiring a Kitchen Ambassador to serve as Picnic’s primary on site representative inside our cloud kitchen facilities. This role is essential to ensuring orders move accurately and efficiently from kitchen partners to courier pickup. You will work directly with kitchen operators, coordinate order flow, and make sure every delivery leaves the kitchen staged, sorted, and ready to go.

This is an employee role, not a contractor position.

What You'll Do

• Coordinate directly with kitchen operators to receive completed orders
• Verify, sort, and stage orders accurately for courier pickup
• Move orders to designated pickup zones and delivery racks
• Ensure orders are labeled, organized, and ready on time
• Act as the primary Picnic point of contact for kitchen staff
• Communicate real time updates between kitchens, drivers, and Picnic operations
• Maintain clean, organized, and efficient staging areas
• Support daily kitchen operations during lunch rush
• Identify bottlenecks or issues and elevate as needed
• Help onboard and support courier drivers at the kitchen level
• Provide feedback to operations leadership on kitchen workflow improvements
• Leadership ability is a strong plus. Kitchen Ambassadors who demonstrate ownership and operational awareness may take on additional responsibilities such as shift coordination, kitchen training support, or driver flow management.

Qualifications

• Ability to lift up to 30 pounds and remain on your feet during busy periods
• iPhone or Android smartphone
• Strong communication skills, in person and digital
• Comfort working in kitchen or food production environments
• Ability to stay organized and calm in a fast paced setting
• Experience in food service, kitchen operations, or logistics is helpful but not required
• Leadership experience or interest is a plus

Job Type: Part-Time

Location: Chicago, IL, in person role inside a cloud kitchen facilities

Shift Availability: Consistent weekday, Monday - Friday, lunch time shifts

Benefits

Flexible schedule; growth opportunity within a fast growing company

Benefits are subject to change at the company's discretion.