Good Will Ambassador (Security)

Job Title

Provide a warm and genuine greeting to each guest upon entry and exit of the building while properly checking incoming guests proof of identification. Being alert and aware at all times to ensure safety to all guests and employees on-premises. Work with management to maintain occupancy standards and crowd control while exuding a friendly and professional demeanor.

Requirements

Have availability to work a variety of hours, including weekends and holidays.

Follow all systems, policies, and procedures as outlined in the Employee Handbook

Provide genuine hospitality to all guests and provide them with an experience that exceeds their expectations

Successfully complete alcohol awareness training and/or food handler training course(s)

Be committed to teamwork and have a pleasant attitude

Assist with clearing, cleaning, and resetting tables

Comply with all safety and sanitation guidelines

Be proficient in the use of the reservation application system and headset radio

Have extensive knowledge of valid identification from multiple states and federal government

Accomplish other duties as instructed by management when applicable

Maintain honesty and integrity in all aspects of employment

Safely move chairs and tables as needed

Communicate clearly and hospitably with guests and teammates

Be able to multitask while maintaining a calm and professional demeanor

Be able to work in a space of varying noise, temperature, and crowd levels

Be able to stand and/or walk for the duration of your shift

Be able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general

Practice proper safety guidelines at all times

Assist management with guest removal from premises when applicable

Be able to recognize, alert management to, and diffuse potential hostile situations

Assist in proper table and floor maintenance