Front Office & Patient Financial Coordinator

Front Office & Patient Financial CoordinatorWe're not looking for just another front-desk employee, we're looking for a rockstar. HealthSource Chiropractic of Southwest Fort Worth is a rapidly growing chiropractic and progressive rehabilitation clinic seeking an exceptional Front Office & Patient Financial Coordinator. This is a key position for someone who is fast, highly organized, exceptionally detail-oriented, and energized by helping a busy practice grow. You must be the kind of person who follows through without repeated reminders, notices what needs attention, and takes pride in getting every detail right. Our ideal candidate can provide an outstanding patient experience while confidently managing insurance, patient finances, administrative responsibilities, and marketing follow-up.What You'll OwnDelivering a warm, professional and efficient patient experienceManaging a fast-paced front desk, including check-in, check-out, scheduling and phone communicationResponding quickly to new patient leads and converting inquiries into scheduled appointmentsVerifying or understanding insurance benefits and clearly communicating coverage and patient responsibilityPresenting care-plan financial options and helping patients select appropriate payment arrangementsCollecting payments, monitoring patient balances and following through on declined paymentsSupporting authorizations, referrals, claim documentation and insurance follow-upMaintaining accurate patient records and ensuring tasks are completed on timeRecovering missed appointments and helping prevent patients from falling out of careSupporting reactivation campaigns, review requests, referral initiatives and community outreachTracking and executing assigned marketing activities and following through until results are documentedIdentifying workflow problems and helping create better systemsSupporting additional administrative and office-management responsibilities as earnedExperience That Would Make You Stand OutChiropractic, medical, dental, physical therapy or other healthcare front-office experienceKnowledge of chiropractic insurance policies and patient workflowsExperience with VA Community Care referrals, authorizations or documentationPersonal injury experience, including communication with attorneys, adjusters and patients and PI referralsExperience presenting financial options, collecting payments or discussing treatment costsMarketing, sales, business development or community-outreach experienceStrong relationships or involvement within the Fort Worth or Benbrook communityBilingual English/Spanish skillsExperience in a growing small business where team members take ownership beyond their basic job descriptionsChiropractic experience is a major plus, but character, capability and follow-through matter most. You May Be Our Rockstar If You:Work quickly without sacrificing accuracyAre exceptionally organized and detail-orientedFollow through and close loops without being chasedRemain calm, positive and resourceful during busy periodsCommunicate confidently and professionally with patientsAre comfortable discussing money and collecting paymentCan prioritize multiple responsibilities without losing track of detailsTake initiative while still following established policies and proceduresEnjoy marketing, building relationships and helping a business growAre dependable, coachable and accountableThink like an owner and consistently look for ways to improve the patient experience and the practiceThis Position Is Not a Fit If You:Need frequent reminders to complete assigned workStruggle with speed, accuracy or attention to detailAvoid difficult conversations about balances or financial responsibilityWait to be told about every next stepBecome easily overwhelmed in a fast-paced environmentView marketing or community outreach as "someone else's job"Want a position where simply showing up is considered successWhat We OfferA meaningful role in a growing, patient-focused healthcare businessThe opportunity to make a visible impact on the success of the clinicTraining and professional developmentA supportive, collaborative team environmentOpportunities for increased responsibility based on demonstrated performanceEmployee chiropractic and wellness benefitsCompetitive compensation based on experience and demonstrated abilitySchedule: Requires some flexibility. Tentative schedule could be Midday-Close Monday, Tuesday, and Friday open to close Thursday, and a couple Saturdays/monthCompensation: $21–$23 per hour, based on directly relevant experience with opportunities for performance-based growth as responsibilities and results increase. PTO, paid holidays, etc.Location: Southwest Fort Worth/Benbrook area Please include the phrase "I close the loop" in your application so we know you read the entire posting. We are being highly selective. We will only add this position when we find someone who brings the speed, accuracy, ownership and energy our patients and team deserve. HealthSource Chiropractic of Southwest Fort Worth is an equal opportunity employer.WHAT WE DO:At HealthSource Chiropractic, we don't just focus on chiropractic care—we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love– pain free.We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information.JOIN THE HEALTHSOURCE TEAM AND…Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care– in order to provide each patient with a unique treatment care plan!Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career.Build a rewarding career with substantial earning potentialExperience a practice environment that feels like home, with colleagues who feel like family.Spend your days in a professional, inviting clinic and foster meaningful connections with patients.Help patients achieve optimal health and wellness each day.