Bilingual (Spanish) Benefits Counselor

pay

Required Skills
Spanish/English bilingual
Benefits eligibility screening
Medicare
VA or student aid knowledge
Interpretation and translation
Client intake and case management
Community outreach
About micro1
micro1 is a data lab that helps AI labs & Enterprises train foundational models and agents. We provide frontier evaluations and reinforcement learning environments to improve LLM capabilities, as well as contextual evaluations to monitor and improve AI agents in enterprise settings.

Our AI recruiting agent sources and vets domain experts for our data platform that enables rapid production of high-quality training data. Our research spans high-value, specialized domains (legal, medical, finance, coding, etc.), where expert-level data is the hardest to produce and most valuable for advanced model performance. Our pipeline performance system ensures both quality and velocity.

Role Title: Bilingual (Spanish) Benefits Counselor

Role Type: Contractor

Location: Remote

Time Commitment: 10-20 hours/week, short-term project

micro1 is looking for Bilingual (Spanish) Benefits Counselors to help evaluate and improve AI systems on government services topics. You’ll use your Spanish fluency and benefits experience to check that questions sound like real Spanish-speaking residents and that answers are correct, clear, and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Scope of Work

Review sample questions in Spanish and English and flag any that don’t sound like what real people ask.
Write rubrics that define a correct, complete answer in your area of expertise (Medicare, passports, veterans benefits, student loans, or National Parks).
Evaluate AI-generated answers in Spanish against your rubrics, flagging errors, omissions, mistranslations, and wording that is unclear or unnatural.
Share clear written feedback with the project team, working asynchronously.

Required Qualifications

Native or professional Spanish and English
Experience in at least one of: Medicare, passports, veterans benefits, student loans or financial aid, or National Park services
1+ years counseling or assisting the public in that area (benefits counselor, case manager, community health worker, or similar)
US-based
Able to start quickly and commit 10-20 hours/week, with more availability toward the end of the project
Clear, precise writing in both languages

Nice to Have

Experience with more than one of the areas above
Experience interpreting or translating professionally
Experience creating guides, FAQs, or training materials in Spanish
Experience helping a diverse range of clients, including rural and low-literacy communities
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