Home Care Coordinator

Home Care Coordinator

Sanzie Healthcare Services, Inc. seeks a high-performing, tactful Home Care Services Coordinator with strong technical, compliance, and operational skills to manage client intake, caregiver recruitment, nursing coordination, and AI-integrated scheduling. This individual is a linchpin in our 50-county home care operation and plays a key role in our AI-human hybrid system (SANZI Legacy).

Core Responsibilities:

• Complete new client intake within 72 hours of referral; ensure caregiver is placed in-home within 48–72 hours.
• Post job listings in targeted areas using AdminPro to match client geography and service needs.
• Screen and interview caregivers; tactfully review applications to ensure completion (address, job history, pay rate).
• Implement a 13-point onboarding checklist: CPR, First Aid, TB, SSN, ID, CNA application, resume, COVID card, etc.
• Enter caregiver hours into Excel per pay period and match with assigned authorization hours.
• Confirm scheduling accuracy and service coverage across all clients.
• Coordinate RN/LPN nurse supervision visits every 60 days (Medicaid) and every 21 days (VA).
• Respond to AI alerts and scheduling flags in real time using AxisCare and integrated tools.
• Escalate missed visits, client complaints, or urgent issues to leadership within 2 hours.
• Maintain HIPAA and ePHI compliance in all communications and systems.
• Conduct follow-up calls (QI) with clients after staffing to ensure service quality.
• Track caregiver performance patterns using audit logs and dashboard trends.
• Feed compliance gaps and recurring issues back into the AI system for real-time learning.

Qualifications:

• Must be at least 18 years old.
• Ability to read and write in English.
• A valid Georgia driver's license and auto insurance are required.
• CPR & First Aid Certification from the American Heart Association or Red Cross.
• Current TB test.

How to Apply:

• Send a brief note about your relevant experience and resume to View email address on click.appcast.io
• Subject line: "Home Care Coordinator Application"

Background is required and random drug testing.