Rental Coordinator - Oceanside

Hawthorne CAT is an Equal Employment Opportunity/Affirmative Action Employer. M/F/Disability/Protected Veteran Status Hawthorne CAT participates in E-VerifyOceanside, California, United States Position Title: Rental Coordinator - Oceanside We Build Better Communities Be Part of the Hawthorne Difference! Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government. Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE). If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, youve come to the right place! At Hawthorne Cat, were always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve. Our people are our most valuable asset. Thats why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance. POSITION SUMMARY: Under the general supervision of the Rental Supervisor,assistsin themanagingof short-term rental equipment, rents equipment in the Hawthorne Rent It Service rental fleet, and compiles information for reporting purposes. ESSENTIAL FUNCTIONS: Quotes customer daily,weeklyand monthly rental rates and rents out the equipment. Explainstermsand conditions of the rental to the customer. Prepares rental agreement, insurance form,invoicingand all required documents to consummate the transaction. Arranges the delivery and/or pickup of equipment with the shop or contract haulers. Keeps track of all equipment out on rent and in the rental fleet. Logsdaily activity. When equipment is not returned by specified date,customeris contacted and billed foradditionaldays. Responsible for collection of payment whencustomeris a cash customer. Returns equipment,issuescredit and handlesadditionalbilling as needed. Upon return of equipment, checks for damage and coordinates with service for fueling, repairs, etc. With the approval by the Rental Supervisor, advises and bills the customer for the cost of repair for machine damage. Gathers and compiles rental activity information and prepares and distributes equipmentutilizationreportmonthly. Recommends models of equipment to be added or removed from the rental fleet. Serves customers in a courteous and diplomatic manner. Maintains a good working relationship with customers and other employees. Maintains good communications with all contacts. Ensures that messages receive promptattentionand sufficient information is provided to all callers in a courteous manner. Keeps equipment records both manually and electronically (computer generated) and maintains their accuracy in a timely manner. Keeps respective managers informed on all matters of managerial importance. Possesses strong knowledge of Hawthorne Rent It Service (HRIS)equipment. Understands andcomplies withHRIS credit policies. Submits lost rental reports ona timelybasis. Acts as Administrator of Home Depot and other major account contracts. Performs other duties as assigned. EDUCATION, EXPERIENCE, AND SKILLS REQUIRED: High school diploma or equivalent. Must have 2 years general officeor retailexperience Musthave 2 years of customer service experience. Experience in Rental Equipment or Construction industry preferred. Ability to work well under pressure or with changing priorities. PC skillsrequired, familiar with AS400a plus. Must have a validCAClass C License and a clean driving record. PHYSICAL DEMANDS: Walking and moving about on foot often up and down stairs. Handling: Workswith hands. Lifting:Maylift up to30lbs. Reaching: Extendshands and arms in any direction. Stooping: Bendsbody downward and forward by bending at knees or waist. Standing: Remainsin standing position, ifrequiredto perform various functions of the job. Vision: Reads paperwork,filesand records on the computer. Talking: Communicatesvia telecommunicationsand in person. Sitting: Sitsatdesk.Sitsforlong periodsof time. ENVIRONMENTAL: Noise: Works in conditions with constant or intermittent noise. Temp/Weather: Worksin an office environment. Heres what we Offer Competitive Compensation A great work environment and culture Career growth and advancement opportunities Training Medical, Dental and Vision plans Medical Video Appointments available Health Savings Account available Paid Time Off (PTO) Pay 401(k) Plan + Company Matching Health and Dependent Care Flexible Spending Accounts Life & Accident Insurance Employee Assistance Programs Legal Plan Travel Assistance Plan Wellness Programs Referral Bonus Program Longevity Bonus Program Recognition Programs and much more Hawthorne CAT discounts Boot Reimbursement Tuition Reimbursement Company-Supplied Uniforms Advanced Technical Training Estimated Compensation $22.00-$29.00 Interested in joining the Hawthorne team? Check out our current available positions at: ACCOMMODATIONS:Reasonable accommodations for essential functions of the position will be considered. Hawthorne Cat is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D Hawthorne Cat Participates in E-Verify. Equal employment opportunity, including veterans and individuals with disabilities.

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