Administrative Assistant

Administrative Assistant

Reports: Director of Recovery Services

Location: Odyssey House Recovery Center - 2038 Davidson Ave. Bronx, NY 10453

Our Mission:

Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all agesand across all five boroughsbeat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.

If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real.

Major Functions:

Under the supervision of the Director of Recovery Services, the Administrative Assistant provides essential administrative and operational support to ensure the efficient functioning of the Recovery Center. This role allows peers and other program management to focus more fully on participant engagement by managing daily administrative functions, data tracking, and communications systems.

Specific Duties & Responsibilities:

1. Assist by answering telephones, taking messages and scheduling appointments.

2. Assist with data entry, reporting and record maintenance in compliance with program guidelines.

3. Coordinate participant scheduling, appointment reminders and intake processes.

4. Support internal and external communications (emails, mailings, distribution of program information, printing).

5. Type correspondence, reports, memos, etc.

6. Assists in tracking service delivery, volunteer stipends, outreach metrics, and training participation.

7. Maintains program and office supplies and ensures the organization of physical and digital files.

8. Maintain minutes for staff meetings, participant meetings, community meetings, etc.

9. Provide logistical support for recovery support groups, training sessions and outreach events.

10. Assist with procurement documentation, check requests, petty cash and metro card management and invoice tracking.

11. Attend regularly scheduled staff meetings.

12. Attend all required in-service training seminars.

13. Participate in quality improvement activities.

14. Other relevant duties as required.

Requirements: Education/Training and Experience Knowledge, Skills and Abilities

1. High School Diploma or equivalent; associate degree preferred.

2. Minimum 1 year of experience in an administrative or office support role, preferably in a community-based or health services setting.

3. Strong organizational and communication skills.

4. Proficiency with Microsoft Office suite (Word, Excel, Outlook).

5. Ability to manage multiple tasks and maintain attention to detail in a fast-paced environment.

6. Commitment to supporting recovery-centered and trauma informed services.

7. Familiarity with confidentiality protocols and HIPAA compliance preferred.

In addition, Odyssey House offers:

• A 35-hour work week (as opposed to a 40-hour work week)
• Vacation Plan and Holiday Schedule
• Life Insurance
• Medical Insurance (Two Plans)
• Dental and Vision Insurance
• Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
• Long-Term & Short-Term Disability
• Flexible Spending Account/Health Reimbursement Account
• 403(b) Plan
• Corporate Counseling Associates (CCA) EAP benefit
• Ability Assist Counseling Services (through The Hartford)
• Commuter Benefits
• Educational Assistance Programs
• Special shopping discounts through ADP Marketplace and PlumBenefits
• RUFit?! Fitness Program
• Legal Assistance through ARAG
• Optum Financial Service through ConnectYourCare
• Benefit Advocacy Center through Gallagher

Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.