HRM Business Process Operations Senior Specialist

Hiring Alert | HRM Business Process Operations Senior Specialist

Location: Rahway, NJ ( Remote )



Employment Type: Full-Time



Visa Type: USC / GC Only



Experience: 7+ Years

Top Must-Have Skills

• Veeva Registrations / Veeva Vault
• Business Process Operations
• Process Documentation & Optimization
• Training & User Adoption
• Change Management & Change Control
• Requirements Gathering
• Data Governance & Reporting
• MS Office Word, Excel, PowerPoint, Teams

Required Skills

• 7+ years of experience in business process operations, functional analysis, business systems, or related roles
• Strong hands-on experience with Veeva Vault , specifically Veeva Registrations
• Experience supporting Veeva implementation, transition, lifecycle management, and change control
• Strong experience creating, updating, and maintaining business process documentation
• Experience developing and maintaining training materials, education content, and user support resources
• Strong requirements gathering experience with SMEs and cross-functional business stakeholders
• Experience supporting change management and change control processes
• Experience supporting Change Control Board (CCB) activities, including tracking changes and metrics
• Strong written and verbal communication skills with excellent attention to detail
• Proficiency with Microsoft Word, Excel, PowerPoint, and Teams
• Experience with data governance, reporting, metrics, and business process alignment
• Experience supporting user adoption, training rollouts, and post-Go-Live activities
• Experience with website content management, website design, or development
• Ability to optimize user experience through research, design, and content improvements
• Ability to work independently while collaborating effectively with SMEs, business teams, and cross-functional stakeholders
• Bachelor's degree in Computer Science or a related field preferred

Key Responsibilities

• Support the transition and ongoing maintenance of Veeva Registrations Vault processes.
• Create, update, and maintain business process documentation and execution resources .
• Develop, transition, and maintain training and education materials for end users.
• Gather user feedback and incorporate appropriate enhancements into training and support resources.
• Support the rollout of training updates and coordinate with relevant learning and development teams.
• Develop global HRM communications and change management content across multiple delivery channels.
• Work with SMEs to gather, document, and validate business requirements.
• Support Change Control Board activities, including change submissions, tracking, metrics, and meeting coordination.
• Support FACT and workshop facilitators in capturing future business and system requirements.
• Maintain HRM website content and ensure users have access to current, relevant process and support information.
• Support user adoption and provide post-Go-Live support materials .
• Collaborate with HRM and cross-functional business partners to ensure process consistency and business continuity.
• Support additional Veeva implementation phases , including content planning, document management, and publishing.
• Help identify process improvements and ensure solutions align with evolving business and regulatory requirements.
• Support reporting, metrics, and data governance activities related to HRM business processes.

Ideal Candidate

A senior HRM Business Process Operations Specialist / Functional Analyst with strong experience in Veeva Registrations, business process documentation, training and user adoption, requirements gathering, change management, change control, data governance, and stakeholder collaboration , with excellent communication skills and the ability to support large-scale Veeva implementation and transition initiatives.