GA DHS Systems Support Tech 1

Systems Support Tech

Location: Georgia

Duration: Long Term

Role and Responsibilities:

• Create RACF IDs for all DHS Mainframe users.
• Provision, reset passwords, and troubleshoot issues for multiple key systems for the State of Georgia agencies.
• Conduct periodic (normally quarterly) re-certification of all users, including Ga-Gateway, Uniform Accounting System (UAS), Support Tracking Accountability and Recovery System ($TARS), Electronic Payment Processing Information Control (EPPIC), Electronic Benefits Transfer (EBT), and Energy Assistance System (EAS).
• Periodically (normally 60 or 90 days) identify and remove inactive users.
• Enforces and communicates to system users the security policies and guidelines necessary to meet state and federal requirements for system access.
• Assist with the state and federal audit processes.
• Create and run queries to produce ad-hoc reports from application data as needed.

Core Competencies:

• Ability to work effectively with a diverse project team in a highly visible, fast paced and changing project environment with aggressive timelines.
• Ability to work effectively with personnel at multiple levels of the organization.
• Ability to work effectively as a dedicated team member; ability to effectively and accurately communicate with other team members.
• Excellent oral, written, presentation and interpersonal communication skills.