Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in May 2018 and currently lead a close-knit team of three. I graduated from SUNY Oswego with a degree in Operations Management and began my career with Enterprise Rent-A-Car before becoming an Account Manager with Hertz. In that role, I worked closely with claims centers, local branches, repair shops, and State Farm agents, which ultimately introduced me to the agency opportunity and led me to open an office of my own.

Being involved in our community is a huge part of who we are. My team and I serve as Chamber of Commerce Ambassadors, and I'm a member of the American Business Women's Association. We also volunteer with United Way's Day of Caring & Action and proudly support Vestal youth sports, school athletics, and community events like the Summer Celebration, Movie Night at the Park, Splash Bash, and Challenger League.

Our agency offers 15 days of PTO within your first year, a Simple IRA with a 3% employer match, paid major holidays, your birthday as a paid holiday, licensing reimbursement, and a strong commitment to work-life balance.

Our office is community-focused, supportive, and built around working together. We're looking for team members who want to contribute, grow professionally, and become part of an agency that genuinely values its team and the community we serve.

ROLE DESCRIPTION:
Alexa Langeland - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.