Automotive Online Sales Consultant

About Us At Inver Grove Toyota, we take pride in serving drivers throughout Inver Grove Heights, Eagan, Bloomington, and the surrounding Minnesota communities. Since opening our doors in 2009, our family‑owned dealership has remained committed to providing a welcoming, customer‑centered experience every time someone visits us. Position Summary As a Sales BDC Representative, you will be the primary point of contact for digital and phone inquiries, managing both short‑term and long‑term customer follow‑up. You won’t just be waiting for the phone to ring—you will actively engage prospects, nurture relationships, and ensure our sales pipeline remains strong and organized. Additionally, you will play a crucial quality‑assurance role by auditing active leads to ensure our floor sales team is strictly adhering to our established dealership follow‑up procedures. Schedule: Monday - Friday and Saturdays; 5 days a week‑Full Time Key Responsibilities Omnichannel Communication: Reach out to prospective and existing customers via high‑volume outbound calls, texts, and emails to schedule showroom appointments. Lead Nurturing: Execute structured short‑term and long‑term follow‑up campaigns for unsold traffic and internet leads. CRM Mastery: Utilize DriveCentric daily to log all customer interactions, messages, and tasks with precision. Process Accountability: Review active leads and monitor dealership activity to ensure the sales staff is following our mandated follow‑up protocols. Inbound Management: Promptly respond to internet lead submissions and incoming phone inquiries with professionalism and urgency. Qualifications Experience: Previous experience in a dealership BDC, call center, or customer service/sales role is highly preferred. Tech Savvy: Familiarity with DriveCentric or similar automotive CRMs is a major plus. Communication Skills: Strong verbal and written communication skills. You must feel comfortable navigating phone conversations, typing professional emails, and sending engaging text/video messages. Detail‑Oriented: A keen eye for process management and accountability to help keep the sales team on track. Drive: A self‑motivated attitude with the ability to handle rejection and maintain a positive, high‑energy demeanor. Work Environment This is a dynamic, high‑energy, and modern in‑dealership position. You will work closely alongside management and floor sales staff in a structured, professional, and supportive office environment. Compensation and Benefits Salary: $57,500 base + commission Benefits Package Medical Dental Vision Short‑Term Disability Long‑Term Disability 401(k) plan with employer match Paid Time off and Holidays Employee Discounts on vehicles and service Why Choose Inver Grove Toyota? At Inver Grove Toyota, we’re committed to helping you thrive. Here’s what sets us apart: Lead From the Front: This is a true producing role—you’ll stay sharp and involved in deals while leading the team Supportive Team: Collaborative environment focused on growth, accountability, and excellence Career Advancement: Opportunity to grow into higher‑level leadership as the dealership continues to expand Meaningful Impact: Play a key role in shaping both the performance and culture of the finance department #J-18808-Ljbffr