Laboratory Senior Clinical Specialist

Job Details: Job Location: MTN Westwood - Westwood, KS 66205, Position Type: Full Time, JOB SUMMARY: Under the general direction and guidance from the Chief of Laboratory Services (CLS), the Senior Clinical Specialist serves as the primary designee for clinical and technical duties as designated.

ESSENTIAL JOB FUNCTIONS

• Serves as a CLIA General Supervisor and director designee (non-doctoral) for the CLIA Director.
• Performs clinical record review as designated by laboratory leadership.
• Participates in quality control, quality assurance, quality improvement, regulatory compliance, safety and productivity of the testing performed.
• Provides support and assistance with resolving clinical issues to laboratory staff.
• Monitors test performance to determine trends, biases and other potential test system problems.
• Ensures that remedial actions are taken when test systems deviate from the laboratory's established performance specifications
• Ensures that no patient/client results are reported until remedial actions are taken when test systems are not functioning properly
• Reviews and evaluates proficiency testing and/or alternative assessment reports in subspecialty area
• Signing of proficiency testing attestation statements on survey result forms for high and/or moderate complexity testing if needed
• Provides technical guidance and evaluation of test methodology performance studies (such as calibration verification, method comparison, AMR verification, accuracy and precision studies, etc.) to meet established performance requirements to support CLIA Director
• Participates in completion of system/method verifications and validations by providing subject matter expertise and technical guidance to lab staff as delegated by CLIA Director
• Demonstrates advanced scientific and technical knowledge of assays and instruments utilized in the department.
• Provide clinical support for clients as necessary to meet client needs and maintain high levels of service.
• Participates in on-call services to support clients and laboratory staff.
• Maintains professional relationships and rapport with MTN leadership and as well as with partners outside of the organization.
• Participates in departmental growth and improvement activities including but not limited to review of procedures, validations, and/or special projects
• Identifies and reports problems which may adversely affect test performance and patient outcome to Laboratory leadership in a timely manner.
• Responsible for other duties and projects as assigned or delegated by the CLS.

GENERAL

• Maintains confidentiality of MTN business.
• Makes efficient and effective use of own time.
• Sets and meets realistic goals and deadlines.
• Attends and actively participates in departmental and organizational meetings.
• Maintains professionalism and poise in stressful, complex and continuously changing situations.
• Displays effective motivation, leadership and supervisory skills.
• Ability to read and comprehend patient charts.

Qualifications: QUALIFICATIONS AND PHYSICAL DEMANDS

• Meets the personnel requirements for CLIA General Supervisor for High Complexity Testing.
• Have earned a doctoral, master’s, or bachelor’s degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution.
• ACHI CHS or CHT certification and 5+ years HLA Laboratory experience required.
• Minimum five years high-complexity clinical laboratory experience required.
• Maintain competency as non-testing personnel and maintain continuing education requirements either by holding a current ACHI certification or obtain 27 hours of continuing education each year. A minimum of 50% of these hours must be directly related to the science and application of histocompatibility and/or immunogenetics testing.
• Ability to work a minimum of 40 hours per week and participate in 24-hour call.
• Must maintain a valid driver’s license in accordance with MTN motor vehicle policy. Must have reliable automobile transportation to be used with company reimbursement using IRS guidelines.
• Excellent communication and interpersonal skills. Demonstrated ability to provide direction and achieve cooperation from others.
• Strong organization and time management skills; ability to function independently and collaboratively; excellent initiative, problem solving and decision-making skills and well-developed personal stress management skills.
• Ability to lift 50 pounds and transfer short distances.
• Possess ability to operate telephones, computers and lab equipment.
• Ability to speak and communicate clearly in order to accurately convey information in person or by phone.
• OSHA Category II – Occasional exposure to bloodborne pathogens while performing assigned job duties. Bloodborne pathogens protection is required.
• Home internet and wireless phone access is required.

MTN BEHAVIORAL COMPETENCIES

Belonging: Intentionally connects colleagues by embracing differences and finding commonalities to create a workplace where all employees feel safe and genuine at work. Models the philosophy that lived experiences make individuals unique by respecting and seeking to understand beliefs, values, and opinions that are new or different from their own. Represents through actions and influence, the idea that diverse perspectives make MTN stronger as we serve our mission.

Respect: Builds a positive and supportive foundation inviting open, honest, and clear communication. Fosters a sensitive, supportive, and trustworthy environment, which promotes active listening and strengthens rapport throughout all interactions. Cultivates teamwork through acceptance and inclusion by valuing differences and empowering strengths.

Excellence: Demonstrates excellence by going above and beyond, while maintaining compassion and humility in all interactions. Demonstrates a high rate of achievement and success for the organization through proactive objectives centered on the overall mission and vision. Consistently models a positive attitude, a willingness to help others, and a dedication to improvement. Takes full responsibility for their role and challenges themselves to find workable solutions.

Accountability: Demonstrates the highest ethical standards, by honoring commitments to each other and professional partners. Executes all interactions through honesty and transparency. Demonstrates responsibility and integrity through ownership of the mission. Utilizes resources appropriately.

Leadership: Empowers, mentors and encourages all staff, while displaying a high-level of professionalism. Demonstrates ability to cultivate teams and relationships through open lines of communication, honesty and respect. Handles challenges with compassion by developing trust through respectful feedback and support. Acts as a resource by providing the tools, which enable others to reach their highest potential.

It is the policy of Midwest Transplant Network (MTN) to provide equal opportunity in employment to all employees and applicants for employment. No person will be discriminated against in employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, ethnic origin, age, genetic information, disability, protected veteran status, arrest record, or any characteristic protected by applicable federal, state or local laws. In addition, the organization complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, employee activities and general treatment during employment.

MTN is committed to complying with state and federal disability laws and makes reasonable accommodations when requested by a qualified applicant or employee with a disability to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation would impose an undue hardship on the operation of MTN’s mission.