Client Services Coordinator

: Who We're Looking For:

We're searching for a dynamic, well-organized individual who brings enthusiasm and intelligence to everything they do. You're a responsible team player with a knack for engaging others, radiating positivity, and thriving in a fast-paced setting. With your experience in customer-facing roles, you're ready to take charge, multitask like a pro, and ensure every client leaves with a smile. Key Responsibilities: Create a Welcoming Vibe:

Greet clients with cheerful energy, manage check-ins/check-outs, and schedule appointments with precision to keep patient visits on the rise. Master Multitasking:

Juggle a high volume of taskshandling phones, emails, and in-person inquiries with immediacy while keeping the front desk running smoothly. Be a Communication Rockstar:

Engage clients and staff with clear, professional, and upbeat communication, fostering strong relationships and a supportive clinic atmosphere. Drive Results:

Collect co-pays efficiently, ensure all cancelled patients are rescheduled promptly, and complete cycles of action to meet key performance indicators (KPIs) that boost clinic growth. Handle the Action:

Thrive in a bustling environment, proactively addressing challenges and asking for help when needed to keep operations seamless. Pitch In:

Take on additional duties as needed to support the clinic's success and ensure a top-notch client experience. Core Requirements: High school diploma or equivalent; additional training in office administration or healthcare is a plus. Strong communication skillsverbal and writtenwith a bubbly, professional tone that lights up the room. Proven ability to multitask in a high-action environment while staying organized and detail-oriented. Proficiency in Microsoft Office, scheduling software, and basic office equipment. Experience with insurance verification, billing, and collecting co-pays is preferred. A proactive mindset with the intelligence to assess situations, solve problems, and ask for support when necessary. What Success Looks Like: Patient visits steadily increasing through excellent scheduling and follow-up. Phones and emails answered promptly to keep clients happy and engaged. All cancelled appointments rescheduled efficiently to maintain clinic flow. KPIs met consistently, reflecting your impact on client satisfaction and clinic growth. Benefits: Competitive hourly rate with performance-based incentives tied to clinic success. Medical health insurance coverage. Paid time off (for full-time employees). Opportunities for growth in a collaborative, holistic wellness environment. Application Deadline:

Ongoing Omni Physical Therapy & Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all employees and clients. Job Type: Full-time Pay: $20.75 - $24.00 per hour Expected hours: 40 per week Benefits: Health insurance Paid time off Compensation Package: Bonus opportunities Performance bonus Schedule: 8 hour shift Monday to Friday Ability to Commute: Garden City, NY 11530 (Required) Work Location: In person