General Manager

General ManagerNonna's Good Life Pizza For All offers many great benefits! Benefits include:Bonus ProgramEmployee MealsCompetitive PayFlexible SchedulePaid VacationHealth Insurance401k Plan with Company MatchJob Summary: The General Manager (GM) assumes complete responsibility for the restaurant. The GM ensures all employees are performing their job responsibilities and are meeting company expectations.Essential Responsibilities:Hire and train great employees who represent our core valuesDelegate tasks to team and provide follow-upHold team accountable for their performanceProvide effective and open communication on goals during team meetings. Recognize positive contributions.Provide timely and thorough performance appraisals and effective development plans based on defined goals and objectives for the storeEducate team on and enforce all appropriate personnel policies, labor laws, and security and safety proceduresAdminister payroll proceduresEnsure team provides fast, friendly and accurate serviceEffectively handle customer complaints/issues; continuously improve mystery shopper scoresMeasure customer satisfaction and execute plan to improve both satisfaction and loyaltyEnsure product quality, store cleanliness, maintenance and security standards are metIncrease comp sales and deliver budgeted sales each periodControl cost of goods, variances and inventories within the storeStaff and schedule appropriately to control labor costsEnsure proper cash handling and deposit procedures are followedEnsure appropriate inventory and ordering systems are in place