Surgical Coordinator

Surgical Coordinator – Responsibilities Coordinates and schedules surgeries, follow-up appointments as designated by physicians. Interacts with patients, physicians and other staff both within the clinic and at outside facilities providing accurate, timely and responsive information. Coordinates processes and routes all paperwork as required to meet physician and facility requirements. Ensures efficient telephone communication. Documents work processes as required. Follows all written protocols and procedures of the clinic. Demonstrates courtesy and helpfulness toward patients and their families. Must be able to recognize and respond appropriately to urgent/emergent situations per protocols. Establishes and maintains effective working relationships with physicians, staff, and management. Books surgeries based on physician volume maintaining appropriate standard turn-around times. Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals. Follows established surgery center/hospital precautions and procedures in the performance of all job duties to ensure a safe work environment. Adheres to policies regarding safety, confidentiality and HIPAA guidelines. Qualifications High School Diploma or Equivalent (GED). 2 years of working experience in the medical field or customer service. Healthcare experience a plus. Knowledge of insurance requirements and medical terminology preferred. Minimum 1-2 years scheduling experience. Experience with ECW strongly preferred. Bilingual (Spanish / English) is a plus but not a requirement. Superb communication skills (written, oral, and listening). Must be able to maintain professionalism and a positive attitude. ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER #J-18808-Ljbffr