Studio Manager
Pivotal Pilates
Pivotal Pilates is a women-owned boutique Pilates brand dedicated to exceptional movement, personalized hospitality, and meaningful community connections. With two locations in Matawan and Colts Neck, we pride ourselves on delivering an elevated client experience in a welcoming, empowering environment where clients feel seen, supported, and inspired - every single visit.
Hospitality is at the heart of everything we do. From greeting clients by their name to anticipating their needs, we deliver and experience that keeps our community moving better, feeling stronger, and coming back for more.
With our continued growth, we're seeking a driven, results-oriented General Manager to lead our teams, accelerate membership growth, and oversee business operations across both locations.
The General Manager is responsible for driving revenue, developing a high-performing team, and ensuring operational excellence. This is a hands-on leadership role for someone with a strong sales background, an ownership mentality, and a passion for delivering exceptional client experiences.
- Drive Sales & Revenue Growth: Consistently achieve and exceed membership and revenue goals through proactive sales strategies, lead conversion, and team coaching.
- Lead & Develop the Team: Recruit, train, motivate, and hold team members accountable while fostering a positive, results-driven culture.
- Oversee Studio Operations: Manage daily operations across both locations, ensuring efficiency, consistency, and exceptional studio standards.
- Elevate the Client Experience: Deliver high-touch hospitality, strengthen member relationships, improve retention, and resolve client concerns professionally.
- Monitor KPIs & Performance: Track sales, revenue, conversion, and retention metrics, implementing action plans to drive continuous improvement.
- Support Business Growth: Collaborate with ownership on strategic initiatives, local partnerships, community outreach, and marketing efforts.
- Proven Sales Leadership: You have a track record of hitting sales goals and know how to coach others to sell naturally through connection and understanding needs.
- Management Experience: You’re an empowering manager who leads by example, loves developing talent, and stays cool, clear, and organized in a bustling environment.
- Hospitality Core: You naturally bring warmth, polish, and professionalism to every client interaction and conflict resolution.
- Boutique Studio Passion: You love wellness, movement, and the energy of a boutique community (fitness, Pilates, or wellness experience is a major plus!).
- Tech-Savvy & Adaptable: Comfortable with studio management software (Mindbody or similar) and quick to learn new tools.
- Multi-Location Flexibility: Able to work on-site at both our Matawan and Colts Neck locations.
- Competitive compensation (55,000–62,000 base salary + performance bonus opportunities).
- Supportive, community-driven, and empowering work environment.
- Women-owned, modern, and thoughtfully run studio culture.
- Free Pilates classes + staff perks.
- Real growth potential as our brand continues to expand.
If you’re an inspiring leader who loves helping people feel their best, knows how to drive business growth, and thrives in an elevated boutique environment, we’d love to meet you!
Submit your resume along with a brief note highlighting your sales and management background—and how you create an unforgettable client experience—to View email address on click.appcast.io .
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