HIM Operations Support Analyst

Major Responsibilities:

Analyzes volumes, metrics, and Key Performance Indicators within assigned






area






of responsibility to






monitor






success and






identify






areas of focus. Serves as a resource to






identify




, investigate, and escalate complex operational issues.

Coordinates with leadership and key partners to support successful implementation of






deployments, and






documentation of new policies and procedures, and existing job aids. Proactively






monitors






and provides feedback






regarding






the effectiveness of applications, workflows, and reports. Collaborates with leadership and other key stakeholders






regarding






new functionality, serving as a subject matter expert.

Coordinates HIM activities including but not limited to communication






to






assigned teams, user orientation and quality and productivity reviews.

Leads training sessions for assigned areas and partners with Educational Services to create, present, and






maintain






educational materials. Evaluates training effectiveness and recommends changes to training curriculum. Serves as key training and quality






resource






for internal teammates and non-HIM partners, such as Epic Community Connect users.

Coordinates and performs time studies. Calculates and recommends task standards based on time






study






data and supports use of the productivity tracking tool




.

Conducts






audits and quality reviews efficiently and precisely. Analyzes quality data to






identify






trends and






monitor






improvement. Prepares and presents quality assurance reports to leadership, suggesting improvement activities based on review results. Updates and






communications






regarding






quality tracking






tool






and plans

Knowledgeable


in HIPAA guidelines for patient privacy issues related to sub function




.






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Creates and designs visually engaging and impactful presentations for business audiences, integrating complex data, infographics, and multimedia elements to communicate ideas clearly and effectively, supporting executive meetings and training sessions

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Prepares Excel for data analysis, including complex formulas,






pivot






tables, and dynamic charts. Skilled in designing and customizing SharePoint forms to automate workflows and streamline business processes through seamless integration with organizational systems






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Leverages advanced Excel skills to compile data, construct complex formulas, build pivot tables, and design dynamic charts. Designing and customizing SharePoint Forms and other tools to automate workflows, lists, etc. to streamline data collection and reporting.






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Licensure, Registration, and/or Certification Required:

None Required.

Education Required:




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Associates degree or equivalent experience in a related Healthcare related field.








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Experience Required:




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5 years




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Experience typically gained by working in Health Information Management Operations, Healthcare Revenue Cycle operations, Coding, or similar experience in a health care setting






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Knowledge, Skills & Abilities Required:

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Excellent communication, interpersonal, customer service,






presentation






and organizational skills




.






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Skilled in using electronic health records and data capture, including report generation. Expert in Microsoft Office, able to create advanced PowerPoint presentations, build and manage

Access databases, and proficient in Excel with a focus on pivot tables and formulas




.

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The ability to






utilize






data analytics to






identify






trends, areas for improvement, and opportunities for innovation with






ability






to






identify






and solve problems creatively and to work within deadlines with high attention to detail.???

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Demonstrated strong problem-solving skills including the ability to handle






difficult situations

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Works collaboratively in a diverse team environment (virtually and/or in person) with openness and respect to learn, create, and problem-solve.

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Ability to work independently with minimal supervision, make decisions with good judgment, and effectively follow verbal and written directions.

Physical Requirements and Working Conditions:

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Operates all equipment necessary to perform the job.






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Preferred Job Requirements

AHIMA or other Credential preferred

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Advocate Health