Transportation Dispatcher
PTG BUS, LLC
Job Description
Job Description
Now Hiring: Transportation DispatcherPittsburgh Transportation Group | Pittsburgh, PA
Pittsburgh Transportation Group is seeking a full-time Transportation Dispatcher to support our daily transportation operations. In this essential role, you'll coordinate driver assignments, monitor fleet activity, manage schedules, and help ensure safe, efficient, and dependable transportation services throughout our network.
If you excel in a fast-paced environment, enjoy problem-solving, and take pride in keeping operations organized and running smoothly, we'd love to hear from you.
Available Shifts- Monday - Friday 3:30am to 11:30am
- Monday - Friday 3:30am to 11:30am, Sunday - Thursday 11am to 7pm
- Coordinate daily transportation, shuttle, and charter operations
- Dispatch drivers and assign trips based on service needs, customer requirements, and operational priorities
- Monitor routes, schedules, and fleet activity to ensure on-time service
- Make real-time adjustments to driver assignments and schedules as operational needs change
- Serve as a primary point of contact for drivers, providing support, guidance, and operational updates
- Respond quickly and effectively to service disruptions, delays, traffic issues, and customer requests
- Track operational performance and complete daily reports and documentation
- Coordinate vehicle assignments and communicate with maintenance teams regarding vehicle availability and readiness
- Assist customers with reservations, transportation inquiries, schedule updates, and service requests
- Accurately process trip bookings, modifications, and cancellations
- Work closely with Safety, Training, and Operations teams to ensure compliance with company policies and transportation regulations
- Address customer concerns professionally and help resolve service-related issues in a timely manner
- High School Diploma or equivalent required
- Two or more years of experience in dispatching, transportation operations, logistics, customer service, fleet coordination, or a related field preferred
- Strong communication and interpersonal skills
- Excellent organizational, multitasking, and problem-solving abilities
- Ability to remain calm and make sound decisions under pressure
- Strong attention to detail and commitment to accuracy
- Proficiency with dispatch software, computer systems, and Microsoft Office applications
- Dependable, proactive, and team-oriented mindset
- Strong commitment to customer service and operational excellence
- Join a respected transportation provider serving the Pittsburgh community
- Play a critical role in supporting drivers and coordinating daily operations
- Work in a dynamic environment where every day presents new challenges and opportunities
- Be part of a team dedicated to safety, reliability, and exceptional customer service
- Enjoy opportunities for career growth and professional development
- Make a direct impact on the quality and efficiency of transportation services throughout the region
- Work alongside experienced transportation professionals in a supportive team environment
Start your career as a Transportation Dispatcher with Pittsburgh Transportation Group and help keep our drivers supported, our vehicles moving, and our customers connected. Join a team committed to delivering safe, reliable, and efficient transportation services throughout the Pittsburgh area.
Vacancy posted 3 days ago
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