Location Manager Natural Healthcare Clinic

Office Manager / Clinic Operations Manager Lead a Team. Drive Growth. Create Exceptional Patient Experiences. Thrive Health Systems is seeking a high‑performing Office Manager / Clinic Operations Manager to oversee the daily operations, patient experience, financial performance, and team development of one of our growing clinics. Benefits 401(k) Bonus based on performance Paid time off Wellness resources Employee discounts About The Role As the Office Manager, you will oversee all non‑clinical operations of the practice, including: Patient experience and service excellence Team leadership and staff development Scheduling and operational efficiency Revenue growth and KPI performance Patient conversion and retention Billing, collections, and insurance processes Human resources and employee performance Facility management and clinic presentation Key Responsibilities Leadership & Team Development Lead, coach, train, and develop front desk, administrative, case management, and support staff Conduct onboarding, performance reviews, corrective actions, and employee development plans Create a culture of accountability, teamwork, professionalism, and service Facilitate daily huddles and team meetings Manage staffing schedules, PTO requests, and workload allocation Patient Experience & Sales Performance Ensure an exceptional patient experience from first contact through completion of care Oversee patient schedule management, reports of findings, and treatment plan acceptance Monitor patient conversion metrics and identify opportunities for improvement Ensure all patients are properly scheduled and engaged in their care plans Drive patient retention, referrals, and reactivation initiatives Operations Management Manage all day‑to‑day clinic operations Maintain clinic appearance, cleanliness, safety, and organization Oversee inventory, office supplies, equipment, and vendor relationships Coordinate facility maintenance and operational improvements Ensure compliance with company policies, HIPAA requirements, and operational standards Financial & Revenue Management Monitor clinic financial performance and key business indicators Manage cash handling, deposits, petty cash, and end‑of‑day reporting Review accounts receivable, collections, billing accuracy, and insurance aging Identify and resolve revenue leakage opportunities Help drive sustainable revenue growth while maintaining operational efficiency Administrative Excellence Ensure accurate reporting, audits, and documentation Oversee payroll reporting and timekeeping processes Monitor operational KPIs and prepare management reports Maintain policies, procedures, and compliance standards Collaborate with leadership on business initiatives and clinic growth strategies What We're Looking For Required Qualifications 3+ years of leadership or management experience Proven experience leading teams and driving performance Strong organizational and problem‑solving skills Ability to manage multiple priorities in a fast‑paced environment Excellent communication and interpersonal skills Experience with KPI management and performance accountability Proficiency with business software and reporting systems Preferred Qualifications Healthcare, chiropractic, medical, physical therapy, dental, or wellness industry experience Experience with patient scheduling, billing, insurance, or collections Multi‑department leadership experience Background in sales, customer service, or operations management Why Thrive Health Systems? At Thrive Health Systems, we’re passionate about helping patients live healthier lives while creating opportunities for our team members to grow professionally and personally. We believe in: Excellence in patient care Leadership development Accountability and ownership Continuous improvement Teamwork and collaboration Making a meaningful impact in our communities If you’re a results‑driven leader who enjoys building teams, improving systems, and helping a business grow, we’d love to hear from you. Apply Today Join a company where your leadership directly impacts patient lives, team success, and business growth. Position Type: Full‑Time Schedule: 40–50 hours per week Compensation: Competitive salary + performance incentives + benefits (based on experience) Thrive Health Systems is an Equal Opportunity Employer. #J-18808-Ljbffr Thrive Health Systems