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Repair Support Agent: Troubleshooting & Customer Care

SMS Infocomm

A technology solutions provider in Grapevine, Texas is seeking a Rescue TSM Agent. The role involves providing customer support via phone and email for repairs, troubleshooting issues, and ensuring positive customer interactions. A high school diploma and intermediate Excel skills are required. Candidates should be detail-oriented with excellent communication and problem-solving skills. The position involves sitting for extended periods and may include lifting items up to 25lbs. The company promotes a diverse and inclusive work culture. #J-18808-Ljbffr SMS Infocomm

Vacancy posted 1 day ago
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