Bandsaw Application Specialist - Remote NY

Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top‑notch team of more than 48,000 diverse and high‑performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

Job Overview

As a Technical Service Technician, you’ll be part of our Lenox team working as a Remote employee. You’ll get to solve end‑user problems through troubleshooting minor repairs, alignment, and calibration of equipment, coordinate with Territory Account Managers to manage your territory, and handle service/maintenance requests for existing customers.

Responsibilities

• Solve end‑user problems through troubleshooting minor repairs, alignment, and calibration of equipment, as well as product performance and trial tests to achieve optimum product performance.
• Coordinate with Territory Account Manager(s) to manage your territory, develop target opportunities, and handle service/maintenance requests for existing customers.
• Utilize SFDC to collect and maintain data about products, machines, materials, end users, and distribution for both Lenox and competitive accounts.
• Stay updated on industry trends by attending trade shows and seminars and learning about innovative technology.
• Maintain, calibrate, and troubleshoot distributor welding equipment.
• Motivate distributors and keep distributor sales personnel focused on technical services as a value‑added service when selling.
• Identify end‑user applications to provide cost‑effective product recommendations that improve customer quality of process for sawing operations.
• Coordinate and implement technical product and application solutions that extend value to customers, consumers, and sales representatives.
• Learn, understand, and apply all aspects of The Lenox Advantage, Site Survey Process, and reporting tool.
• Convince customers of the value of LENOX products, running product trials against competitors and demonstrating the benefits of analyzing price vs. cost.

Qualifications

• 2‑5 years of equipment maintenance and repair and/or hands‑on experience in a shop production environment or equivalent.
• Bachelor’s or Associate’s Degree in a related field preferred.
• Knowledge of hydraulic, electric, pneumatic, and mechanical systems is preferable.
• Technical and mechanical ability to work with tools and machines.
• Sales experience in industrial sales is preferred.

Details

The base pay range for this position in California, Colorado, Washington, New York, Massachusetts, and Maryland is $70,000 - $108,000 per year. Pay is based on market location and may vary depending on job‑related knowledge, skills, and experience. A sign‑on payment may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Stanley Black & Decker’s internal or external careers site.

Benefits & Perks

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well‑being.
• Discounts on Stanley Black & Decker tools and other partner programs.

What You’ll Also Get

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

Company Culture

• We’re the World’s largest tool company, industry visionaries committed to solving problems and advancing the manufacturing trade through innovative technology.
• We pride ourselves on being an awesome place to work, respecting and embracing differences, and having fun.
• We are purpose‑driven and help make positive changes in the local communities and broader world through volunteerism, giving back and sustainable business practices.

EEO Statement

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

Contact for Accommodation

If you require reasonable accommodation to complete an application or access our website, please contact us at View phone number on us.fitly.work or at View email address on us.fitly.work. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.