Lead Scrum Master-Technical Program Manager

Role Description

The Technical Program Manager (TPM) is responsible for driving end-to-end delivery of complex programs and projects, ensuring alignment between business objectives, architecture, and engineering execution. This role combines program and project management, Agile leadership, and technical expertise in Cloud and AI-driven solutions to deliver high-quality, predictable outcomes.

The TPM serves as the single point of accountability for delivery, owning outcomes, mitigating risks, and ensuring successful execution across multiple teams. The role also functions as a Lead Scrum Master, coaching teams and driving Agile maturity across engagements.

Qualifications

• 10 or more years of experience in IT delivery, program management, or technical project management
• 5 or more years of experience in one or more roles:
  • Technical Program Manager
  • Agile Program Manager
  • Lead Scrum Master
• Experience managing complex, multi-team programs and projects
• Strong knowledge of:
  • Agile frameworks (Scrum, SAFe, Kanban, XP)
  • Program and Project Management best practices
  • Cloud computing platforms (AWS, Azure, GCP)
  • AI/ML concepts and enterprise adoption use cases
• Proficient in Jira, Azure DevOps, or similar tools
• Experience working in distributed, multi-stream environments
• PgMP, PMP, RTE, APM, AI/ML and cloud certification can be an asset

Requirements

• Strong leadership and stakeholder management skills
• Excellent communication and executive reporting capabilities
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities in a complex environment
• Strong organizational and time management skills
• Fast learner with a proactive mindset, especially in emerging tech (AI & Cloud)

Benefits

• Medical, Dental, and Vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life and AD&D for employee and dependents)
• Short and Long-Term Disability
• Health Spending Account (HSA)
• Transportation Benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Company Description

TEKsystems Global Services (TGS) is the growth solution for enterprises today, unleashing growth through technology, strategy, design, execution, and operations with a customer-first mindset. We deliver cloud, data, and customer experience solutions, fueled by partnerships with leading cloud, design, and business intelligence platforms.

We value deep relationships, dedication to serving others, and inclusion, driving positive outcomes for our people and our business.