HYBRID Sales Support Specialist
$22 per hourComplete Staffing Solutions
Job Description
Job Description
Remote Call Center Representative (Local to Bellingham, MA)
Pay: $22/hr
Training: 2 weeks onsite in Bellingham, MA , then fully remote
Hours are 9:30am-6:00pm
Tues-Sat
Provide professional customer support to franchisees, drivers, and consumers regarding orders, shipments, and product information. This role requires strong call center experience and comfort working in ticketing and CRM systems.
Key ResponsibilitiesHandle inbound calls related to order status, shipment schedules, credits, and product questions
Track and resolve issues through an internal ticketing system within 24–48 hours
Process orders accurately and efficiently
Deliver clear, professional, and customer-focused communication
Suggest solutions and alternatives to meet customer needs
Maintain knowledge of products, services, and internal systems
Meet quality, productivity, and performance standards
Assist with non-call work and special projects as needed
Call center experience required
Zoom Contact Center experience required
Strong customer service and communication skills
Comfortable multitasking across multiple systems
Reliable, punctual, and professional
Able to work flexible hours, including occasional weekends/holidays
#toponehire #zip
Vacancy posted 1 day ago
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