FINTECH Operations Strategic Initiatives Project Manager

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AI-ready connectivity, join us today.

The Role

As a Lead Technical Program Manager, you will be a key member of the FTO Finance Transformation Team and will help execute on the broader strategic and operational goals within Finance and Strategic Locations. This position provides skilled Program and Project leadership to plan, manage and deliver all aspects of one or more large, complex Program(s) / Project(s), crossing multiple disciplines.?Main focus will be leading the systems/access/data support for the transition. Key success factors for this role are a track record and passion for leading and delivering Program(s) and Project(s) on time, on-budget and to scope specifications.?This is a lead PM role in a matrix management environment where strong leadership and working with key Finance leaders, Technology, and PMO will be key stakeholders.

Work Location

Fully remote position open to candidates based anywhere in the U.S.

The Main Responsibilities

• Collaborating with Technology teams, offshore colleagues, and finance colleagues within the PMO and across groups.

• Help with the transition of systems access and create system profiles for transitioned roles.

• Manage On Boarding process for offshore teams, coordinate with HR / Change partners. Oversee Fieldglass and Service Now process for systems access, controls, procedures.

• Ensure systems, access, and data controls are in place for offshore and third party.?

• Help with Knowledge transfer and activity documentation that is required for overall systems and data management.?Set up collaboration structures for US/Offshore teams sharing information and ongoing work.

• Oversee and manage the connectivity between Lumen US and offshore users. Escalation to Technology partners and problem solve and resolve any issues.?

• Develops methodologies, procedures, and systems to produce financial reporting.

• Involved in other FTO activities supporting Business Operations and strategic initiatives for tracking, metrics, KPIs.

What We Look For in a Candidate

• Bachelor's degree or equivalent education and related experience

• Expertise and training in program and project management methods (waterfall & agile), and a strong business acumen

• 8+ years related experience

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$105,786 - $141,047 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$111,074 - $148,099 in these states: CO HI MI MN NC NH NV OR RI

$116,364 - $155,152 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

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Requisition #: 342293

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI-focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

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Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.