Front Desk Agent

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Process additional administrative, bookkeeping. and accounting procedures as required • Make sure every hotel guest has a pleasant stay • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications: • Requires a flexible schedule that allows for overnight shift hours • Proficiency with computers is required; experience with reservation and accounting software is desired • Great communications. and excellent customer service skills are required • Diploma or equivalent from high school is required; some college is desired • Experience in the hospitality industry or guest services is preferred, but not required Compensation: 15.00 - 15.50 hourly

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