Program Manager III

Program Manager III – Amazon.com Services LLC (Job ID: 10451798) Location: Charleston, SC. Position: Full time (40 hours/week, 8:00a.m.–5:00p.m.). Salary range: $145,600 – $155,400. Responsibilities Identify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to ensure optimal customer experience related to fulfillment solutions. Drive development efforts and manage priorities for project/program completion, including operational solutions. Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions. Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness. Evaluate effectiveness of current or future fulfillment channel performance. Collaborate with other departments to integrate with business systems and processes. Resolve problems concerning transportation, logistics systems, supply chain, and fulfillment operations. Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key business performance indicators. Manage cross‑functional teams and/or third‑party vendors for implementation of project/program requirements. Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to milestones and performance across all projects, using data to drive or influence business decisions. Up to 30% domestic and/or international travel may be required. Basic Qualifications Master’s degree or foreign equivalent in Business Administration, Management, Finance, Engineering, Operations Research, or a related field and at least one year of experience as a Program/Project Manager, or a related occupation; alternatively, a Bachelor’s degree or foreign equivalent and five years of experience. One year of experience managing operations projects from design to implementation for large-scale fulfillment solutions. Experience with selection optimization and working with statistical analysis and data-mining tools utilizing Excel, Tableau, or SQL. Experience in program management: planning, organizing, scheduling, and tracking of projects from initiation, planning, execution, and delivery. Experience working in the business procurement organization of a consumer‑market‑segment company or related industry experience in supply‑chain/transportation operations, direct‑to‑customer fulfillment/distribution center/operations, general management, or engineering operations. Up to 30% domestic and/or international travel may be required. Preferred Qualifications All applicants must meet all the above listed requirements. Equal Opportunity Statement Amazon.com is an Equal Opportunity – affirmative action employer, and it does not discriminate on the basis of protected veteran status, disability, or other legally protected status. For disability accommodations during the application and hiring process, please visit amazon.jobs/content/en/how-we-hire/accommodations. Job Details Country: United States State: South Carolina City: Charleston Department: Corporate Operations #J-18808-Ljbffr