Office Manager

Job DescriptionJob DescriptionKeys Dental Specialists is a patient-centered, growth-focused practice in Marathon, FL, and we're hiring an experienced Office Manager to elevate operations, strengthen the patient experience, and drive performance in production, collections, and case acceptance. We offer a Competitive pay scale of $70,000+ a year based on experience and a dental benefits package and the opportunity to take your dental office management career to the next level! WHAT YOU'LL LEAD AS OUR OFFICE MANAGEROperations & Culture: Ensure the practice runs efficiently and profitably, lead and coach the administrative team while holding them accountable, and maintain a positive culture that supports high standards.Systems & KPIs: Optimize scheduling, patient flow, and case acceptance while monitoring key metrics-including production, collections, AR, and reappointment rates-and use Dentrix to manage reporting, scheduling, billing, and insurance performance.Communication & Marketing: Oversee recall and marketing workflows and manage online scheduling and digital patient forms.Service & Problem Solving: Serve as the primary escalation point for complex patient issues and financial conversations, ensuring they are handled professionally and effectively.Process & Compliance: Develop, implement, and maintain SOPs for the front office, billing, and patient experience, while ensuring full compliance with HIPAA, OSHA, and all practice policies.Financial & Administrative Leadership: Review the P&L with management, oversee procurement and supply management, and support operations at our affiliated Key West office while maintaining Marathon as your home base. QUALIFICATIONS FOR SUCCESS3+ years of dental office management experienceProven success as a Dental Office Manager or team leader in a growth-oriented practiceAdvanced knowledge of insurance, billing, AR, and collections strategyHighly skilled in Dentrix and comfortable leveraging technology for growthTech-forward mindset with hands-on experience in Microsoft 365Understands how to read numbers and uses data to drive behaviorAbility to build systems, train teams, and enforce accountabilityAbility to lead difficult conversations with staff and patients professionally and calmlyStrong leadership presence with excellent communication skillsConfident in leading teams and making decisions independentlyTakes ownership, follows through, and raises the standard of the practiceTAKE THE NEXT STEP!If this sounds like the challenge and opportunity you've been looking for, we'd love to meet you. Apply now and take the next step toward leading a practice where your impact is felt every day. Must have the ability to pass a pre-employment drug screening. Job Posted by ApplicantPro