Lead Customer Engineer - Power Electronics & Interconnect Solutions
Macpower Digital Assets Edge
Requirements:
- Education : Bachelor's degree in Mechanical Engineering or related technical field.
- Experience :
- 2-5 years of technical support experience in the connector/interconnect industry (design wins preferred).
- Familiarity with interconnect systems, controllers, ESS/EV charging, or battery/module systems .
- Basic knowledge of industry standards (e.g., UL, EIA, IEC, Telcordia ) is a plus.
- Technical Skills :
- Proficient in 3D modeling (Creo) and Product Data Management (Windchill) .
- Skilled in Microsoft Office (Excel, PowerPoint, etc.).
- Strong verbal/written communication (able to explain technical concepts to global teams).
- Excellent customer service and relationship-building.
- Organized with sharp presentation skills .
- Customer Solutions :
- nalyze needs and propose power solutions (existing products, modifications, or new concepts).
- Create models/presentations to showcase solutions.
- Technical Support :
- Generate engineering documents ( drawings, specs, test results ).
- Collaborate with thermal/simulation teams and lab testing.
- Product & Market Expertise :
- dvise customers on emerging trends and competitive differentiation .
- Build trusted relationships with key clients' engineering teams.
- Lead Voice of Customer (VOC) activities for new products.
- Travel : 30% required.
Vacancy posted 2 days ago
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