Airport Customer Experience Leader
Massachusetts Port Authority
The Massachusetts Port Authority seeks a Customer Service Supervisor to oversee front-line operations at Boston Logan International Airport. Successful candidates will lead teams, ensure efficient passenger flow, and maintain a high standard of service. With a focus on safety and customer care, this role requires strong leadership and problem-solving skills. Applicants should have 3–5 years of customer service experience with a preference for prior airport experience. A supportive work environment with growth opportunities awaits you at Massport. #J-18808-Ljbffr Massachusetts Port Authority
- Preservica seeks a Customer Success Champion to enhance the customer experience and drive retention of high-profile clients. The role requires 5+ years of experience in Customer Success, focusing on improving user satisfaction while maximizing ROI. This is a hybrid position...SuggestedRemote work
- ...Massachusetts. This role drives operational excellence while ensuring compliance with policies and procedures, aiming to enhance customer experiences. The ideal candidate will have at least 2 years of experience in customer service or sales and a high school diploma or GED,...Suggested
- ...'s Companies in Everett, Massachusetts is seeking a part-time Customer Service Manager/Supervisor who will be responsible for leading... ...front-end operations and ensuring a customer-centric shopping experience. Candidates should have prior retail management experience and...SuggestedPart timeNight shiftWeekend work
- ...Black and Woman owned dispensary. You will provide best-in-class customer service, oversee day-to-day operations, and train team members... ...knowledge. The ideal candidate will have previous supervisory experience and a strong understanding of cannabis industry regulations. A...Suggested
- .... Massport’s Boston Logan International Airport (BOS) serves as a vibrant gateway to New... ...stewardship, convenience, and exceptional customer service, we take pride in fostering... ...collaboration to every aspect of the traveler experience. What you will do: Lead and support...SuggestedShift work
- .../view?usp=sharing THE ROLE: Guest Experience Specialists are world-class hospitality... ...with guests ○ Keep the energy high ○ Customize the experience ○ Make sure everyone... ...Coordinating game start times with Team Leader ○ Answering the phone ○ Accurately...Full timeImmediate startFlexible hoursShift workNight shiftWeekend work
$18 - $22 per hour
As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store’s lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient...Hourly payFlexible hoursAfternoon shift- We are seeking a Customer Success Coordinator for the Procure to Pay (P2P) team at Boston University, located in Boston, MA. This full... ...across BU by supporting a seamless customer and supplier experience. Delivers responsive customer service within service level agreements...Full time
- Overview: The Fraud Customer Experience Lead partners across the organization to improve how customers experience fraud prevention, detection, and resolution. This role builds upon an established foundation and focuses on connecting teams, coordinating efforts, and driving...Work experience placementWork at office
- ...manufacturers program and validate their robotic production lines. Customer engineers are adopting a workflow their industry has no muscle... .... This role owns the self‑service layer of the customer experience: the documentation, curriculum, in‑product guidance, and content...
$17.5 - $30.2 per hour
...grocery retailer in Boston is seeking a Supervisor to oversee Customer Service & E-Commerce programs. You will ensure excellent customer... ...The ideal candidate should have a minimum of 12 months retail experience, strong interpersonal skills, and the ability to manage...Hourly pay$25.95 per hour
...passionate stewards of meaningful guest experiences. Guided by respect, integrity, belonging... ...Experience Department and Front Office leaders. Monitor tickets in Alice and ensure... ...understanding and acceptance of multi-cultural customs. Creative and service oriented with...Hourly payLocal areaWorldwideShift workNight shiftRotating shiftWeekend work- ...store's selling, service, and operations to create an inspiring environment. Responsibilities include team management, driving customer experience, and analyzing business opportunities. The ideal candidate will have at least 1 year of store leadership experience, a...Flexible hours
$22 per hour
...be based on your skills and experience — talk with your recruiter to... ...aviation industry? As a global leader in aviation services,... ...around the globe, for a better customer experience.” We believe that... ...relationships with customers and airport authorities. Encourage consistency...Full timeWork at officeLocal areaWorldwideShift work- ...is seeking a Department Manager responsible for delivering exceptional customer service and achieving sales goals. The ideal candidate will lead a dynamic team, ensuring a unique shopping experience through effective service strategies. Key aspects of the role include training...
$66.27k - $81.2k
...Join our community and experience Emerson College! The Guest Experience department serves... ...of accessibility programming with local leaders within the Deaf/HoH, blind, and HOS communities... ...in Front of House operations & customer service. Experience in cash handling and...Full timePart timeWork at officeLocal areaNight shiftWeekend work$52.7k
...and front desk operations, ensuring a seamless and welcoming experience for patients and caregivers. This role manages referrals, room... ...adjust processes to improve occupancy Strong interpersonal and customer service skills Capacity to work in a fast‑paced, guest‑facing...$17.5 - $30.2 per hour
A leading grocery retailer seeks a Supervisor for their Customer Service & E-Commerce programs in Boston. In this role, you will manage... ...operations related to online orders and in-store customer experiences, ensuring safety and quality standards. You will lead a team while...Hourly pay- Une institution financière à Weymouth, MA, recherche un Gestionnaire de Service Client pour diriger une équipe tout en fournissant un service et des conseils exceptionnels. Ce rôle implique la supervision quotidienne, la gestion des transactions financières et l'engagement...
- Ann Taylor Factory is seeking an Assistant Manager in Westwood, MA, to enhance the customer experience and develop a strong store culture. This role involves leadership on the sales floor while nurturing customer and associate relationships. Successful candidates will have...
- ...world through a personal commitment to innovation, quality, and customer focus. Purpose of the Role The CX (Customer Care) Manager... ...for delivering a high‑quality, consistent, and customer‑centric experience across the Americas region. Customer Experience acts as the first...
$37 - $44 per hour
Job Summary The Customer Care Manager II is responsible for managing homeowner service requests in the field and managing those requests... ...conditions - heat, rain, cold, etc. Required Education/Experience Minimum High School Diploma or equivalent Bachelor’s Degree...Hourly pay- Merlin is seeking a Guest Experience Lead for LEGOLAND Discovery Center Boston. In this role, you will supervise operations, ensuring smooth... .... Your leadership will empower teams to deliver exceptional customer service and create memorable experiences for families. The...
- ...in Boston, MA seeks a Quality Assurance Specialist to monitor customer interactions and enhance overall service quality. This role involves... .... The ideal candidate will have over 8 years of relevant experience, strong analytical and communication skills, and the ability...
- Stop & Shop in Dedham, Massachusetts, is looking for a dedicated Customer Service Manager to oversee daily operations of the Customer... ...policies. Ideal candidates will have 1-3 years of supervisory experience in retail grocery and a strong focus on customer satisfaction....
$64.8k
...reside within close proximity to a major airport. Compensation $64,800 annually + 2.5%... ...strong performance and a seamless client experience. Your impact ensures continuity in both... ...changing results to every client. Elevate Customer Experience: Enrich the lives of our...Full time- ...concierge and front desk team. The ideal candidate has 3+ years of guest relations or hospitality management experience and possesses strong leadership and customer service skills. The position offers a competitive salary and a comprehensive benefits package. #J-18808-...
$98k - $182k
...analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower... .... About the Role We are looking for a Senior Customer Experience Operations Manager to build and optimize the systems,...Remote workFlexible hours$29 - $31 per hour
Sonesta International Hotels Corporation in Cambridge, MA, is seeking a Front Desk Supervisor to ensure an exceptional guest experience by supervising front desk operations. Responsibilities include conducting staff meetings, delegating tasks, and maintaining high service...Hourly pay$17.5 - $30.2 per hour
Whole Foods Market IP. L.P. is seeking a Supervisor in Boston, MA to support Customer Service & E-Commerce programs. Your focus will be on enhancing the checkout experience and ensuring a high-quality grocery delivery and pickup. You will oversee daily operations, manage...Hourly pay
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