Order Management Specialist

Order Management Specialist

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances, located in Englewood Cliffs, NJ. Position Description Responsibilities: Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to company policies and agreements. Manage a 50+ account portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies. Update, and maintain customer and order data, ensuring data integrity and accuracy. Review and validate price adjustment chargeback claims with finance and Sales. Point of contact to help identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively. Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment. Generate reports on open orders, price discrepancies, shipped orders, and aged orders. Assist the team on various projects as needed.

Requirements: Bachelor's degree in a related business field. 3-5 years of experience in order management or a related field. Proficiency in SAP and EDI for order processing. Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint). Strong written and verbal communication skills. Problem-solving and critical thinking abilities. Ability to multitask efficiently and work under pressure. Self-motivated and capable of working independently. Knowledge of builder systems, such as Supply Pro and KOVA.

Staffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, paid time off, and more! At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.