IT Implementation Specialist

Implementation LeaderNetwork Right is on a mission to create a human-centric, innovative, next-generation world of IT. We are disrupting the IT service industry by offering custom solutions to each individual client. At Network Right, we're bridging the gap between IT and People by offering unique support based on the needs of growing businesses and making employees lives easier through technology.About the RoleWe're looking for a hands-on implementation leader who can own software rollouts from start to finish. This is not a coordination role. You will be the technical owner of delivery, responsible for planning, executing, troubleshooting, and successfully completing projects across our client environments. This position will require you to be onsite in San Francisco. We are unable to offer relocation at this time.What You'll OwnEnd-to-end implementation ownershipTechnical leadership (hands-on)Successful delivery outcomesClient confidenceTypes of Projects You'll LeadSaaS implementations and integrationsIdentity & Access Management (SSO, MDM)Security tooling rolloutsDomain and email migrationsCross-platform environment standardizationExamples of tools you've likely worked with:MDM: Kandji, Mosyle, Intune, JamfEDR: SentinelOne, SophosSSO: OktaWhat You'll Do (Day-to-Day)Lead and execute implementations, migrations, and integrationsBreak down ambiguous requirements into clear technical plansIdentify risks early and proactively solve themManage/context switch between various projects (dependent on timeline)Troubleshoot complex issues during deployment (not escalate them)Partner with Project Managers to align scope, timelines, and expectationsCreate clear documentation (design, implementation, validation, handoff)What We're Looking ForProven implementation ownership6+ years in IT / systems / infrastructure / SaaS environmentsStrong SaaS ecosystem experienceHands-on + leadership balanceClient-facing confidenceWhat Makes Someone Successful in This RoleYou've seen projects fail—and know how to prevent thatYou anticipate issues before they happenYou care about clean, scalable implementations—not quick fixesYou leave environments better than you found themBenefits:Health BenefitsCompensation, Rewards & RecognitionBalanceLearning & DevelopmentCultureExtrasInterview Plan:Round 1: Phone call with RecruiterRound 2: 45 min Zoom call with Project CoordinatorRound 3: Final45 min with Professional Services Lead45 min with Service Manager