Heavy Equipment Diagnostic Technician

Job Description

Job Description

Step Into a Day as Our Heavy Equipment Diagnostic Technician

You start your morning by opening our T3-powered dashboard to review open work orders, machine service intervals, and parts status. With live data streaming from hundreds of makes and models, you pinpoint root causes fast—then map out corrective actions so equipment returns to the field reliably and safely.

What You’ll Do

• Safely execute repairs and maintenance on complex mechanical, electrical, hydraulic, and diesel systems for rental and customer fleets.
• Use laptops and tablets to create, assign, and track work orders; monitor service intervals; and document every step of the job.
• Diagnose issues quickly using real-time machine data across multiple OEMs; determine cause and corrective action with confidence.
• Order parts accurately and assist with pick-up and delivery of equipment & components as needed.
• Share your expertise by mentoring junior technicians when required.
• Complete all electronic documentation daily—thorough, accurate, on time.
• Apply knowledge of OSHA requirements (preferred) to maintain a safe and compliant shop.
• Participate in year-round, company-provided OEM training.
• Other duties as assigned.

Why EquipmentShare

We’re a people-first team powered by innovative tech. Our proprietary T3 platform doesn’t just run the business—it makes your work easier, safer, and more connected. From under the hood to behind the screen, technology supports you so you can push the industry forward with us.

We’re problem-solvers, builders, and go-getters who take pride in meaningful work—and we’re building something special together.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month. (An employee favorite!) *restrictions apply
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities
• Access to industry-leading diagnostic tools

About You

You want your skills to matter. You bring grit, heart, and humility—and you’re excited to grow in a fast-paced, mission-driven environment. You:

• See challenges as opportunities.
• Embrace change and continuous improvement.
• Bring energy, effort, and optimism every day.

Qualifications

• Own the tools required for the role.
• Advanced mechanical aptitude and fluency with professional tools.
• Deep knowledge of construction equipment, including the ability to read and interpret complex schematics and diagrams.
• Excellent customer service, teamwork, and written/verbal communication skills.

Education & Experience

• High school diploma required; trade school certificate preferred.
• Experience in field service, maintenance, or equipment repair preferred.

Physical Requirements

• Ability to move, stand, stoop, and bend freely.
• Lift up to 50 pounds as needed.

Compliance

This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen