Bilingual (Spanish) Hybrid Customer Service Representative
Insight Global
Customer Service Representative
Required Skills & Experience 1+ year of call center, contact center, customer support, member services, or phone-based customer service experience preferred 1 year of customer service experience (retail, restaurant, office work, etc.) required STRONG PROBLEM SOLVING, COMMUNICATION, & CRITICAL THINKING skills Ability to navigate multiple systems while speaking with customers Comfortable working in a metric-driven contact center environment Strong active listening and empathy skills Detail-oriented with accurate documentation habits Comfortable handling high call volumes throughout the day (40 calls) Typing proficiency and strong computer skills Desire to build a long-term career in insurance and customer service
Job DescriptionBasic Function A client of Insight Global is seeking strong communicators to join their call center as Customer Service Representative responsible for communicating over the phone with insureds, agency personnel, providers, claimants, vendors, and any other callers with questions related to insurance products and services.
Essential Responsibilities and Principal Accountabilities Interacts with customers via inbound and outbound phone calls specific to certain inbound skills. Resolves customer inquiries or escalates to the appropriate department. Provides clear and concise information to customers. Maintains accurate and detailed records of customer interactions. Adheres to quality standards and procedures to ensure consistent service. Provides feedback on services based on customer input. Utilizes the department's policy and procedure manual as appropriate. Utilizes system software, internet resources, and an agency service center to answer call requests by accessing appropriate information from the system. Strives for customer satisfaction and remains polite and courteous under all circumstances. Owns each interaction and strives to resolve all customer inquiries with a focus on first-contact resolution.
Insight GlobalVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Bilingual (Spanish) Hybrid Customer Service Representative in Rancho Cordova, CA vacancy
$66.53k - $99.79k
...Account Service Coordinator Hybrid 1: This role requires associates to be in-office 1 - 2 days... ...responsible for providing advanced customer service representation for accounts... ...communication experience preferred. Bilingual Spanish a plus. For candidates working...BilingualSpanish language skillsTemporary workWork experience placementWork at officeLocal area2 days per week1 day per weekElevance Health
Rancho Cordova, CA4 days ago$15 - $17 per hour
...through value-based conversations and remarkable customer experience. If you are a motivated self... ...Requirements Interest in marketing products and services based on customer needs Experience in marketing Bilingual - Spanish preferred Must be available to work the following...BilingualSpanish language skillsHourly payPart timeFor contractorsFlexible hoursJdsneadagency
Rancho Cordova, CA3 days ago- ...focuses on value-based conversations and delivering remarkable customer experience in a fast-paced environment. The position offers... ...with no weekends, and growth potential within the agency. Bilingual Spanish is preferred, and licensing/training opportunities are available...BilingualSpanish language skillsHourly payPart timeMonday to FridayFlexible hours
$15 - $17 per hour
...through value-based conversations and remarkable customer experience. If you are a motivated self... ...Requirements Interest in marketing products and services based on customer needs Experience in marketing Bilingual - Spanish preferred Must be available to work the...BilingualSpanish language skillsHourly payFor contractorsWork at officeFlexible hoursJd Snead - State Farm Agent
Rancho Cordova, CA2 days ago$60k - $80k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with... ...Experience in customer service Strong computer skills Bilingual in Spanish is highly desirable Willing to consider remote...BilingualSpanish language skillsHourly payFor contractorsWork at officeRemote workJd Snead - State Farm Agent
Rancho Cordova, CA2 days ago$212.16k - $275.81k
...Physician for a Float Position in Sacramento, California. This hybrid role encompasses both outpatient primary care and... ...preference will be given to candidates with community health experience and bilingual skills in Spanish. #J-18808-Ljbffr TEEMA Solutions GroupBilingualSpanish language skillsRelocation package- ...Tax Technician I to provide technical and customer service assistance in a contact center. This entry... ...tax laws and regulations. Candidates with bilingual skills in Spanish are encouraged to apply. The role operates in a hybrid work model with potential for public contact...BilingualSpanish language skills
$44.42 - $61.2 per hour
SHPCA SCAN Health Plan is seeking a Registered Nurse (RN) for a hybrid care management role in California. This position focuses on delivering high-touch, personalized care to members with complex medical needs through in-home visits and telephone support. The ideal candidate...BilingualSpanish language skillsHourly pay$55k - $75k
Customer Service Representative - State Farm Agent Team Member Full Time in Rancho Cordova - CA Replies within 24 hours 401(k) 401(k) matching... ...in customer service Strong computer skills Bilingual in Spanish is highly desirable BENEFITS Growth potential/Opportunity...BilingualSpanish language skillsHourly payFull timeFor contractorsWork at office- ...participant outcomes. The successful candidate will have 3-5 years in financial services sales, Series 65 licensing, and strong presentation skills, with a preference for Spanish bilingual applicants. Hybrid work schedules and competitive benefits are offered. #J-18808-Ljbffr...BilingualSpanish language skills
- ...The role supports education on regulations, provides employment referrals, and conducts field visits under a hybrid schedule. A valid driver's license and Spanish fluency are required, with an emphasis on detailed reporting. Travel may be required and telework is...BilingualSpanish language skillsSeasonal workRemote work
- This individual will be responsible for answering inbound customer phone calls related to the selling or donation of vehicles to Pick-N-Pull from private party customers or other entities with which the organization conducts business. The individual may also be responsible...BilingualSpanish language skillsWork at officeLocal areaShift work
- ...organizational skills and the ability to work collaboratively. The ideal candidate will be bilingual (English & Spanish) and proficient in various software including Microsoft Office Suite. This hybrid position offers competitive hourly salary and generous benefits, including...BilingualSpanish language skillsHourly payWork at office
$24 - $28 per hour
...opening for a motivated, detailed Customer Service Representative to become part of our Customer... ...Otay Mesa (San Diego county). Hybrid work schedule. The qualified... ...and negotiation skills Bilingual skills are a plus - Japanese, Spanish, Mandarin or Chinese; Japanese...BilingualSpanish language skillsHourly payWork at officeImmediate startFlexible hours$19 - $19.5 per hour
...Customer Service Representative - Bilingual (English/Spanish) SACRAMENTO - SACRAMENTO, CA 95820 Overview Salary Range $19.00 - $19.50 Hourly Level Entry... ...love to hear from you. On-site role (not remote/hybrid). KEY RESPONSIBILITIES Collections Management...BilingualSpanish language skillsHourly payFull timeWork at officeShift work2 days per week$212.16k - $275.81k
...Description Job Description Family Physician – Float Position (Hybrid | Outpatient Primary Care | No Call | Flexible Hours)... ...preferred Must be U.S. work-authorized (no sponsorship) Spanish bilingual (Added) Responsibilities Comprehensive primary care (all...BilingualSpanish language skillsRemote workRelocation packageShift workTMS
Sacramento, CAa month ago$62.5k - $89.3k
...Bilingual Contact Center Business Analyst - Hybrid Gold River, CA Great companies need great teams... ...better health and human services outcomes using... ...Bilingual - must be fluent in Spanish / English Experience working... ...interaction with customers and team members Good written...BilingualSpanish language skillsHourly payFull timeWork at officeFlexible hours2 days per week$41.47k - $62.21k
Position Overview Hybrid position in Orange, CA. The Pharmacy Technician performs... ...Experience: Required - Minimum 1 year customer experience. Preferred - Prior... ...paced environment. Language: Preferred - Bilingual - English/Spanish or English/Chinese. Licensure Required...BilingualSpanish language skillsWork at office$90k - $130k
...relationships with Sacramento or Napa-area prosecutors and court staff- Bilingual Spanish/English communication skills- Experience mentoring junior... ...insurance- 401(k) with firm matching after one year of service - Paid vacation and PTO/sick leave - Mileage reimbursement...BilingualSpanish language skillsFull timeWork at officeRemote workCyberCoders
Sacramento, CA3 days ago$75k - $95k
...Empire) Work Arrangement: Hybrid — a mix of home,... ...interest experience and Spanish fluency are helpful but... ...free civil legal services to low-income and underserved... ...' best interests. Represent clients in court trials... ...underserved populations. Bilingual fluency in English and...BilingualSpanish language skillsFull timeInternshipWork at officeLocal areaWork from homeHome office10 hours per weekFlexible hoursAfternoon shift$170k - $180k
...quality psychiatric and behavioral health services in a compassionate, convenient, and... .... Services will be provided as a hybrid model, in person/telehealth, to patients... ...(preferred) ~ DEA License ~ Bilingual- English and Spanish (preferred) ~ A patient-first mindset...BilingualSpanish language skillsFull timeWork at officeMonday to FridayFlexible hoursAscend Healthcare
Sacramento, CA10 days ago- ...Force Provider is seeking an experienced and motivated Bilingual 3PL Customer Service Representative (CSR) to join a fast-paced third-party logistics (3PL)... ..., strong communication skills in both English and Spanish, and hands‑on knowledge of Bills of Lading (BOLs) and...BilingualSpanish language skillsWork at office
$44.79k - $67.19k
...Disenrollment Quality Assurance, and Proactive Service Recovery. Conducts case follow-ups... .... Qualifications Minimum 1 year of customer service experience. High-volume... ...to work in a fast‑paced environment. Bilingual (English/Spanish, English/Vietnamese, or English/Mandarin...BilingualSpanish language skillsRemote job- Position Overview Are you outgoing and customer-focused? Do you enjoy working with the... ...State Farm insurance and financial service products. Responsibilities Maintain a... ...service Able to learn computer functions Bilingual - Spanish preferred This position is with a...BilingualSpanish language skillsHourly payFor contractors
- ...in your assigned residential territory to introduce company services. Build and maintain positive relationships with families... ...independent contractor (1099) position. Requirements Preferably Bilingual (Spanish) and Timeshare experience are a plus! A valid Driver...BilingualSpanish language skillsFor contractors
- ...Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate... ...similar role 1+ years of experience in order processing Bilingual (English and Spanish) Comfortable using computers and customer...BilingualSpanish language skillsRemote job
- ...Assistant” roles. 7,000+ Clinical Trial Assistant Jobs in United States CTO Clinical Research Assistant- Associate Bilingual Research Assistant (English and Spanish) Clinical Research Data Assistant - Oncology Clinical Research Data Assistant - Oncology Clinical Trials...BilingualSpanish language skills
- ...markets, and capital. Ideal candidates bring 5+ years of small business coaching experience, hands-on farm experience, and bilingual English/Spanish proficiency, with a willingness to travel within the North Bay region for in-person meetings. #J-18808-Ljbffr Kitchen...BilingualSpanish language skills
- Job Description MUST BE BILINGUAL - SPANISH SPEAKING!! Service provider for the The Home Depot now hiring Customer Service Call Center/Appointment Setter Representatives. Hourly plus bonuses Full-time positions available Health insurance (full-time employee) Major...BilingualSpanish language skillsHourly payFull timeImmediate startMonday to Friday
- Customer Service Representative (CSR) - HVAC Company: Cloud Comfort HVAC Location: South Bay Area, California Job Type: Full-Time Join... ...through Team player with excellent communication skills Bilingual English/Spanish is highly preferred Compensation & Benefits Full-...BilingualSpanish language skillsFull time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Bilingual (Spanish) Hybrid Customer Service Representative. Be the first to apply!
Related searches
- hospital customer service representative Rancho Cordova, CA
- medical customer service representative Rancho Cordova, CA
- customer service rep remote Rancho Cordova, CA
- customer service officer Rancho Cordova, CA
- benefit customer service representative Rancho Cordova, CA
- customer service consultant Rancho Cordova, CA
- customer service representative (remote from home) Rancho Cordova, CA
- customer service operator Rancho Cordova, CA
- bilingual customer support specialist Rancho Cordova, CA
- customer success associate Rancho Cordova, CA