On Demand Driver - Full Time

Overview Rock Region METROJob Fair on Upcoming Date: Friday, February 6, 2026, from 9-11:45 a.m.; Location: 901 Maple Street, North Little Rock, AR 72114 On Demand Driver North Little Rock, AR. NEW Starting Pay $16.97 per hour Candidate must be able to work evening shifts/weekends Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits. BENEFITS Company Advancement Opportunities Dental, Vision, and Employer Paid Health Insurance Employer Paid Disability & Life insurance 457 (b) Deferred Compensation Retirement Plan In-house Training Opportunities Transit Passes for Employees & Eligible Dependents Bi-weekly Pay Direct Deposit Credit Union Membership Minority Lead Workforce Uniforms Provided Fulfilling Work Community Service Work-Life Balance Post High School Education Not Required No DOT physical required No requirement for Commercial Driver’s License (CDL) ON DEMAND DRIVER JOB DESCRIPTION This position is responsible to operate a sedan or Wheelchair Accessible Van (WAV) to pick up and discharge passengers at designated stops or as directed by METRO Dispatch. In the course of the On Demand Driver's daily activities, they will perform visual vehicle inspections and report any mechanical problems or defects. When driving a WAV, the Driver will be required to operate wheelchair ramps and secure passengers\' wheelchairs to restraining devices for stabilization during the trip. In addition, the On Demand Driver must demonstrate the ability to collect fares and transfers, issue transfers, and inspect passes for validity. Further, the Driver will be responsible to provide information to passengers regarding METRO\'s transit system, and operate 2-Way radios, Mobile Data Terminals (MDT\'s) or other electronic communication devices to communicate with Dispatch and management to report accidents, emergencies, schedule delays, equipment failure and/or unusual circumstances. ESSENTIAL FUNCTIONS Perform visual vehicle inspections and report any mechanical problems or defects Pick up and discharge passengers as directed. Collect fares and transfers, issue transfers, and inspect passes for validity. Operate 2-Way radios to communicate with Dispatch and management Complete written reports on accidents or other unusual incidents in an accurate and timely manner. Perform other customer service activities as necessary. Operate MDT's or electronic communication devices. Provide passengers with general information of routes and schedules. Knowledge, Skills, and Abilities Knowledge of traffic laws, ordinances, rules and driving courtesies involved in transit operations, principles and practices of good customer service, safe driving practices. Ability to learn METRO's policies and procedures Ability to read, write and perform basic math calculations Ability to work varied hours to cover scheduled operations Ability to exercise good judgment and problem-solving skills Ability to understand and follow oral and written instructions spoken or written in English Ability to operate vehicle safely and efficiently Ability to provide on-time and dependable service to the public Ability to learn about METRO's services Ability to maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions Ability to keep accurate recorded logs of trip information when required MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following: A. Required Education: Graduation from high school or equivalent. B. Required Prior Experience: Must be at least twenty-one (21) years of age Prefer three years of experience as a driver One year working with the general public C. Special Requirements, including Licenses and/or Certifications: Must have a good driving record as defined by METRO. Must possess at minimum a valid Class D Driver's License issued by the Arkansas Department of Motor Vehicles Must have the ability to pass a pre-employment background check, a non-DOT medical examination, and drug screen. Employment Statement METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Strong preference given to local central Arkansas candidates. #J-18808-Ljbffr