Auto Field Appraiser- Rhode Island

Auto Field Appraiser - Rhode Island (Job Description Refinement) The following is a refined job description focusing on responsibilities, qualifications, and requirements. Text retains the original meaning while adhering to formatting standards. Position title: Auto Field Appraiser - Rhode Island. This role involves leading initiatives that boost performance, reduce absenteeism, and enhance service quality. You will design and implement innovative solutions, analyze trends, and deliver actionable insights that shape the future of our operations. Your work will be presented to senior leadership and clients, with data-driven reports that tell a story of success. Primary Purpose Take ownership of field appraisal assignments for corporate fleets and insurance partners, with a strong focus on autos. Your expertise will ensure accuracy, efficiency, and exceptional client satisfaction. ESSENTIAL FUNCTIONS And RESPONSIBILITIES Set appointments same day, inspect within 24 hours and write estimate car side. Depending on location, appraiser is expected to write 6 to 10 estimates per day. Ensure proper vehicle tear down. Determine repair time allotments and required labor operations. Make accurate repair/replace decisions. Assess and apply pre-existing damage, complete accurate total loss evaluations. Negotiate agreed price with shop decision maker and set time-bound expected completion date per Client Guidelines. Review and assess the validity of all supplement requests. Proactively provide customers with information regarding their vehicle’s cost of repair estimate and explain claims/repair process. Maintain accurate vehicle cost of repair estimate and explain claims/repair process. Negotiate advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard. Provide extraordinary customer service to all parties involved in the claims process. Other duties as assigned by management or as needed. ADDITIONAL FUNCTIONS And RESPONSIBILITIES Performs other duties as assigned. When not in the field, assist quality assurance team and be available for desk appraisal work as well. Qualifications Education & Licensing Bachelor's degree from an accredited college or university preferred (but not required). Licenses as required, as needed. Professional certifications as applicable to line-of-business preferred. If licensing is required for the role, a 60-day window to complete training and testing. Experience Four (4) years of insurance or body shop experience required. Skills & Knowledge Good technical knowledge of auto appraisals. Knowledge of client operations and labor regulations. Excellent oral and written communication. PC literate, including Microsoft Office products. Analytical and interpretive skills. Strong organizational skills. Excellent interpersonal and negotiation skills. Good judgment and discretion skills. Ability to manage multiple projects and set priorities. Ability to work in a team environment. Ability to meet or exceed Performance Competencies. CCC One experience.

WORK ENVIRONMENT

Must be able to work independently. This is a field appraisal position and you will be responsible for managing your local territory and scheduling your work day. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Physical: Computer keyboarding, travel as required locally. Auditory/Visual: Hearing, vision and talking. Pay Transparency Disclosure As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $55,000 - $65,000 annually. A comprehensive benefits package is offered including but not limited to medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Always accepting applications. Equal Opportunity Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying anyway. Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Note: This description describes the general nature and level of work being performed and is not a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or change duties at any time. #J-18808-Ljbffr Sedgwick