Senior Manager, Customer Service Transformation & Advisory
Accenture
Accenture seeks a leader with deep experience in customer support and contact centers to drive transformation for clients. You will quantify value, design end-to-end solutions, and guide delivery teams across people, processes, and technology. Your role involves selling ideas, collaborating with diverse experts, and leveraging CCaaS, CRM, and GenAI to improve revenue, reduce costs, and enhance customer experiences. You will mentor junior staff and build lasting client partnerships. #J-18808-Ljbffr Accenture
Vacancy posted 11 hours ago
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