Assistant Facility Manager

Job Description

BGIS is looking for an Assistant Facility Manager to join the team in Charlotte, NC and surrounding areas.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

The Assistant Facility Manager directs maintenance team activities on the basic electrical or mechanical systems to ensure uptime, and that the services comply with best practices. The Assistant Facility Manager provides leadership positively exemplifying BGIS values.

This person will be responsible for:

Program Management

• Complete assigned projects by utilizing appropriate resources effectively and balancing the client requirements with the agreed upon strategies of the company.
• Define client project requirements and determine and facilitate the usage of resources, internal and external, required for the project.
• Manage projects successfully to completion by implementing project schedule as a project and client management visibility tool, and establishing the schedule to meet or exceed client requirements
• Provide ongoing updates to internal team and clients regarding project status and progress.
• Work to balance competing client production priorities and negotiate compromises among projects.
• Ensure all projects performed safely and in accordance with company safety policies and procedures.
• Oversee the document management process to ensure procedures and standards and established, maintained, and performed.
• Capture all customer impacting and non-customer impacting events to become more equipped and be proactive and preventative with Problem/Incident Management (PIM).
• Monitor compliance by capturing and consolidating training into a single system and produce high level reporting.
• Establish key performance indicators and key factors to be used in the measurement and verification phase.
• Diagnose and repair complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
• Provide proposals for retrofits, upgrades and/or enhancements to existing equipment.

Client Relations and Communication

• Responsible for ensuring high customer and employee satisfaction while maintaining profitability.
• Document, manage and appropriately escalate project and customer issues and concerns.
• Communicate with other company Departments to ensure agreements are successfully managed, opportunities are maximized, and customers are satisfied.
• Evaluate industry standards as new standards emerge for best practices and closely coordinate these potential opportunities with our clients and share all applicable information abroad.
• Ability to clearly explain technical information internally and externally to the customer.

Qualified candidates will possess the following:

RECOMMENDED EDUCATION, KNOWLEDGE, and ABILITIES

• Bachelor's degree in business, Facilities Management, Construction Management, Engineering or equivalent field of study or work experience.
• Minimum five year's experience in facility management or related field.
• Five year's experience in critical electrical industry preferred.
• Eight years of journeyman level HVAC or electrical experience preferred.
• Demonstrated proficiency for all the responsibilities of a critical facilities engineer.
• Expert knowledge of data center operations and system configurations.
• Knowledge of building infrastructure systems.
• Working knowledge of typical mechanical, electrical, plumbing, and life safety systems associated to the industry preferred.
• Excellent written and verbal communication skills.
• Ability to build and train teams.
• Professional affiliations preferred (24x7, IFMA, and Data Center Pulse).
• Intermediate knowledge of Microsoft Office Suite including Word, Excel, Outlook and Visio along with working knowledge of SharePoint.

Visit us online at for more information.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

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