Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance

*Bilingual Spanish preferred*

ABOUT OUR AGENCY:
With over 25 years in the insurance industry, I’ve built an agency focused on long-term success, strong relationships, and continuous growth. Our team typically ranges from 6-8 members, creating a close-knit environment where collaboration and support are key.

We operate with a team-first mindset, valuing open communication, respect, and a shared commitment to helping our customers and community. Our goal is to create a positive, forward-thinking environment where both our team and customers feel supported and valued.

For our team, we offer health benefits, retirement benefits, commission opportunities, and clear paths for advancement.

Our office culture is collaborative, driven, and people-focused. We’re looking for someone who is motivated, team-oriented, and committed to growth - someone who wants to contribute to a positive environment while building a successful, long-term career.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Crystal Plaster - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.