Admin Processor
$14 - $15 per hourGlobal Channel Management
Admin Processor
Milwaukee, WI, United States
$ 14.00 - 15.00 (US Dollar)
About the Job Admin Processor
Admin Processor needs 1 year in telephone customer service or related experience
Admin Processor requires:
- 1 year in telephone customer service or related experience
- Excellent communication skills
- Knowledge of the use of PCs and related software
- Experience in data entry (alpha and numeric) or with a 10-key calculator with minimal error ratio.
- Position requires sitting for long periods of time and considerable handling of paperwork, telephones, as well as keyboarding requiring repetitive motions with fingers
Admin Processor duties:
- Responds to telephone inquiries and complaints using standard scripts and procedures
- Answers questions regarding child support payments posting, payments disbursement, and account histories.
- Defines or resolves inquiries received either through written or telephone correspondence.
- Gathers information, researches/resolves inquiries and logs customer calls
- Communicates appropriate options for resolution in a timely manner
- Informs customers about services available and assesses customer needs
- Maintains updated records and logs.
- All other duties as assigned
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Global Channel ManagementVacancy posted 4 days ago
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