Financial Representative

⏰ Hours: Full-time, 8-hour shift within 8 AM – 6 PM About the Role We are seeking a Financial Representative to join our team in Columbus. This role is ideal for candidates who thrive in a fast-paced environment, enjoy problem-solving, and are committed to delivering exceptional client service. You will play a key role in supporting field-facing counterparts, processing financial requests, and ensuring compliance with firm policies and procedures. Key Responsibilities Provide world‑class customer service in all client and field interactions Handle a inbound requests in a fast-paced environment Troubleshoot mutual fund order entry and trade adjustment inquiries Assist the field with mutual fund journal requests Support with new account openings, broker‑dealer changes, and rollover requests by providing proper documentation Collaborate effectively in a high-activity team environment while maintaining accuracy and attention to detail Qualifications Bachelor’s degree preferred or equivalent education/experience Prior financial services experience required ; mutual fund experience strongly preferred Inbound call experience required Strong interpersonal and client service skills with excellent written and verbal communication Highly detail-oriented with strong organizational and follow‑up skills Ability to research, resolve, and escalted service inquiries as needed Proficiency with Microsoft Office Suite Self‑motivated and adaptable to a high-volume, team‑oriented environment #J-18808-Ljbffr