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Service Quality Manager: SLA & Customer Excellence Lead

Johnson Controls, Inc.

Johnson Controls, Inc. is seeking a Service Quality Manager in Boca Raton, FL, to drive service excellence for Sensormatic Solutions. You will monitor performance, remove blockers, and ensure high-quality support aligned with SLA targets. The role requires strong communication, 5+ years in operations, and the ability to collaborate across sales, project management, and customer teams. A focus on continuous improvement and data-driven decisions is essential. #J-18808-Ljbffr Johnson Controls, Inc.

Vacancy posted 1 day ago
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