Information Management - Senior Business Analyst

Senior Business Analyst

Hybrid | San Diego, CA

Compensation: $105,000 - $132,000 annually

Actual compensation within this range will be determined by factors including experience, qualifications, skills, and internal equity.

Love turning complex business challenges into practical solutions? Enjoy connecting the dots between people, processes, and technology? Are you someone who can dig into how things work today, identify opportunities for improvement, and help bring better solutions to life?

We have an exciting opportunity for someone who enjoys partnering across the organization, solving problems, and helping teams navigate change. This role serves as an important connection between our business teams and Information Technology, helping translate business needs into solutions that improve processes, systems, and the overall member and team member experience. If this sounds like you, here are a few more details about the opportunity for a Senior Business Analyst.

• Be the bridge between business and technology! Partner with business leaders, subject matter experts, IT teams, and vendors to understand business needs and translate them into requirements, user stories, process maps, and effective technology solutions.
• Turn challenges into opportunities! Analyze processes, systems, and operational needs to identify improvements, increase efficiency, modernize operations, and create better experiences for members and team members.
• Help bring solutions to life! Support projects from planning through implementation by coordinating testing, facilitating user acceptance testing (UAT), tracking issues, obtaining stakeholder signoff, and providing post-implementation support.
• Be a trusted advisor! Develop a strong understanding of Mission Fed’s operations, systems, and member delivery channels to provide thoughtful recommendations, communicate business impacts, and translate technical concepts into business-friendly language.
• Help shape what’s next! Stay current on emerging technology, Fintech, and industry best practices while sharing your expertise, mentoring others, and helping teams successfully navigate change and continuous improvement.
• This is a great opportunity to really have an impact on an organization and in an established Information Management Team for a well-respected, established credit union in San Diego County known for its community and member centered focus.

Here is what we are looking for:

• Bachelor’s degree in Information Systems, Information Technology, Business Administration with an IT specialization, or equivalent. Two years of equivalent experience may substitute for every one year of education.
• A minimum of 5 years of Business Analyst experience overseeing the design, development, and implementation of software, hardware, systems, or product solutions.
• Hands-on experience developing business requirements, process maps, test scripts, training materials, and other project documentation.
• Strong experience gathering, analyzing, and interpreting business and operational information to support recommendations and decision-making.
• Demonstrated analytical, problem-solving, quantitative, and project management skills.
• Strong verbal and written communication skills with the ability to translate technical concepts into clear, business-friendly language.
• Someone who is highly organized, self-motivated, detail-oriented, and comfortable balancing multiple projects and priorities.
• Experience working within Agile frameworks and familiarity with the software development lifecycle is a plus.
• Financial institution experience is preferred.
• Experience with financial core processing platforms, including Symitar Episys Quest , is preferred.
• Certified Scrum Master certification is highly preferred.
• A collaborative partner who enjoys building relationships, solving problems, influencing solutions, and helping others succeed.

What we offer:

• A great work environment – our Team Members say so – we’ve won Top Workplaces 5 years including 2026! (#notsohumblebrag)
• Great team – our Team Members are the best (well we think so!)
• You can’t beat a role in sunny San Diego, but we support fully remote positions too!
• 18 days of PTO in your first year plus 12 holidays a year!
• 6% 401(k) match!
• Full benefits package including medical, dental, vision, life insurance, etc.
• Personal concierge benefit through Overalls to help support you (100% employer paid)

If this sounds like an amazing opportunity to you (because ya, it is!), we want to hear from you!

Your privacy is very important to Mission Federal Credit Union. The California Consumer Privacy Act (“CCPA”)/ California Privacy Rights Act (CPRA) requires Mission Federal Credit Union to inform California residents, including job applicants, of the categories of personal information we collect and the purpose for which the personal information will be used. This job applicant notice and the CCPA/CPRA notice provides the disclosures required by the CCPA/CPRA and applies only to applicants who are subject to the CCPA/CPRA.

Mission Federal Credit Union is an Equal Opportunity Employer. All applicants will receive consideration without regard to race, sex, color, creed, religion, age, marital status, sexual orientation, national origin, physical or mental disability, veteran status, or any other class protected by law. INDMF #LI-Hybrid