Office Manager

Position: Office Manager - Home Care Agency Schedule: Full-Time Location: Raleigh, NC Responsibilities: Manage daily home care office operations. Coordinate caregiver/CNA schedules and client coverage. Assist with hiring, onboarding, and maintaining employee files. Communicate professionally with clients, caregivers, families, and case managers. Monitor EVV, timesheets, missed visits, and scheduling issues. Maintain client and employee documentation. Assist with Medicaid and insurance-related administrative requirements. Track authorizations and ensure services are scheduled appropriately. Help maintain compliance with agency policies and state requirements. Handle telephone calls, emails, filing, and other administrative duties. Assist management with audits, reports, and quality-assurance activities. Qualifications: Previous home care, home health, healthcare, or Medicaid office experience preferred. Office management or supervisory experience preferred. Strong computer and organizational skills. Experience with scheduling and EVV systems is a plus. Excellent communication and customer-service skills. Ability to multitask and handle staffing issues professionally. Reliable, detail-oriented, and able to work independently. Knowledge of NC Medicaid PCS and/or CAP/DA or CAP/C programs is a strong plus. We Are Looking for Someone Who: Is proactive, professional, dependable, and comfortable working in a fast-paced home care environment. The ideal candidate can keep the office organized while helping ensure clients receive reliable services. #J-18808-Ljbffr A PLUS HOME CARE AGENCY